IT Database Administrator

IT Database Administrator

Schedule

The working schedule for this position is Monday - Friday, 9AM -5:30PM with Saturday and Sunday off.

Who We Are

ACC is one of the nation’s largest open-admission animal shelters, whose mission is to End Animal Homelessness in NYC. We touch the lives of nearly 20,000 animals each year. ACC is more than an animal shelter; we are a resource to the community, always seeking ways to keep the human-animal bond intact. With a 90% placement rate, our progressive, life-saving initiatives contribute to the successful placement of our animals.

We strive to find loving homes for homeless and abandoned cats, dogs, guinea pigs and rabbits, both by adopting animals directly to the public and by partnering with more than 200 dedicated animal placement organizations (our New Hope partners). We also help keep NYC communities safe and rescue animals in need, responding to emergencies that involve animals as well as keeping our doors open 24/7 for people and animals in need.

Summary

Animal Care Centers of NYC (ACC) is one of the largest animal welfare organizations in the country, taking in more than 20,000 animals each year. We are different from other rescue organizations because we do not turn away any homeless, abandoned, injured or sick animal in need, including cats, dogs, rabbits, small mammals, reptiles, birds, farm animals and wildlife. ACC is the only 501(c)(3) nonprofit in NYC with this unique responsibility.

ACC is actively seeking a full-time IT Database Administrator to support the Information Technology Team and IT Helpdesk Engineers with database management of and generating reports from multiple products. Knowledge of Power Bi, Shelter Buddy, Adopets, Square 9 and document scanning systems preferred but not required.

Ideal candidates include college graduates with a Bachelor Degree in Computer Science or Information Technology. Alternatively, at least two years' experience in database management will be considered in lieu of a bachelor's degree.

Required Qualifications:

High School Diploma or GED required.
Good communication skills with IT professionals and organization staff with limited to no technology knowledge.
Ability to work and collaborate with a team, as well as independently.

Essential Job Functions:

Provide End User Support to IT department and other departments and staff in the organization including for example shelter operations, veterinary services, finance, HR.
Automate routine tasks and implement tools for monitoring and management, e.g., writing computer logic to perform a task that was done manually by pulling data from multiple sources.
The first months will focus on learning and understanding Shelter Buddy Data entry and existing reports, capturing and storing information, and identifying common errors.
Write reports addressing data entry errors, e.g., incomplete records and data deficiencies and other more complex reports as assigned.

Other Responsibilities:

Assist IT Engineers with database tasks as assigned.
Support and assist end users with database tasks requested through helpdesk.
Assist Helpdesk Engineers with database testing, analysis and reports.
Prepare instructions for end users.
Provide maintenance and support including monitoring performance and resolving database issues to ensure data is accessible and accurate.
Data Management including updating database structures and managing data integrity and quality.
Automate routine tasks and implement tools for monitoring and management.
Fear Free Certification within 30 days of hire.
Other duties as assigned by supervisor or management.

Preferred Qualifications:

Bachelor's degree in computer science or information technology preferred. At least two years' experience in database management will be considered in lieu of a bachelor's degree.
Knowledge of Power Bi, Shelter Buddy, Adopets, Square 9 and document scanning systems preferred but not required.
Demonstrated reliability and ability to multi-task.
Excellent computer skills.
Applications Programming Interface experience.