Security Team Lead (MSP)

About the Role

The Security Team Lead is a hands-on technical role responsible for leading day-to-day security operations, guiding our Security Analysts, and driving Digacore's compliance initiatives (HIPAA, SOC 2, cyber insurance requirements, and related frameworks).

What You'll Do

Provide day-to-day technical direction and hands-on support to Security Analysts, working incidents and investigations directly alongside them
Serve as the primary escalation point for complex security incidents and high-risk situations
Own and drive compliance initiatives including HIPAA, SOC 2, cyber insurance requirements, and related frameworks — audits, documentation, and remediation tracking
Conduct security assessments and help clients identify opportunities to reduce risk and improve security posture
Advise clients on cybersecurity best practices, compliance requirements, and security strategy
Own and optimize security platforms including Microsoft Defender, Entra ID, Huntress, email security, vulnerability management, and related tools
Drive root cause analysis and continuous improvement following security events
Improve security processes, documentation standards, reporting, and operational efficiency
Partner with Account Managers and leadership on security improvement opportunities
Help evolve and expand Digacore's security services as client needs and threats change
Mentor and guide Security Analysts on technical growth (light day-to-day coaching, not formal people management)

What You Bring

4+ years of hands-on cybersecurity experience in an MSP, MSSP, healthcare, regulated industry, or similar environment
Direct experience supporting compliance programs (HIPAA, SOC 2, cyber insurance requirements, or similar frameworks) — audits, evidence gathering, remediation
Strong technical depth in Microsoft security technologies, identity management, endpoint security, and incident response
Comfortable being the senior technical hand on deck, not just directing others
Experience conducting risk assessments and security reviews
Strong troubleshooting, analytical, and decision-making skills
Excellent communication skills with the ability to explain security and compliance concepts to both technical and non-technical audiences
Strong documentation habits and process-oriented mindset
Willingness and ability to work full-time on-site at our office