Unit Clerk - Nursing Resource Team

Job Summary

The Nursing Resource Team provides excellent specialized geriatric care across all programs in theHospital including rehabilitation, complex continuing care, palliative care, in-patient psychiatry,behavioural neurology, and transitional care. NRT offers a dynamic opportunity to practice and hone bothclinical and organizational skills across a number of different care settings, while supporting the broaderneeds and demands of the organization. This opportunity is ideal for motivated, adaptable critical thinkers,who are passionate about geriatric care. Our NRT staff are well known and respected for their role within the Hospital community.

Key Responsibilities

Staff scheduling within a computerized scheduling environment
Prepares, posts and maintains staffing schedules and attendance records
Orders supplies, files, and other clerical duties as assigned
First point of contact and liaison for visitors and patient’s families by telephone and in person
Maintain on unit patient records and documents
Provides clerical support to the registered staff, residential areas/communities and Managers
Print medication administration records (MARs)
Collects and distributes the mail
Process unit related service requests
Schedules resident’s care conferences and appointments, including transportation arrangements
Follow-up with referring agencies on outstanding clinical information
Communication and collaboration with other departments as required
Maintain unit-required lists for operational purposes, e.g. fan-out list
Support quality improvement initiatives when applicable

Qualifications

1 year recent and related clerical experience, in a health care setting or recent completion of a recognized post-secondary Office Administration – Medical program required
Experience within a computerized scheduling environment required preferred
Excellent keyboarding skills of 40 wpm, computer skills, including Outlook, MS Word, Excel required
Experience with Kronos and Meditech preferred
Experience working in a unionized environment preferred
Basic knowledge of medical terminology preferred
Excellent interpersonal, communication and customer service skills
Detail oriented with exceptional problem-solving skills