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MANAGER IN TRAINING

Location
Baltimore, MD
Work type
Full Time
Posted
2026-09-14

Job description

The Manager in Training (MIT) position is a transitional role designed to prepare you for promotion into a Retail Store Management position. With a focus on leadership training, customer service excellence, and operational expertise, you’ll receive hands-on assignments and structured learning opportunities. Within 8-12 weeks, you could progress into management—depending on your prior experience and performance.

Responsibilities
Leadership Development – Live The Pledge, deliver WOW! Customer Service, and cultivate a high-performing, engaged store team.
Communication Excellence – Maintain clear and effective communication with employees and customers to drive store execution and performance.
Metrics Mindedness – Learn to manage, analyze, and reconcile monthly Profit & Loss (P&L) statements to optimize store profitability.
Structure & Process Orientation – Support store operations, ensure compliance with policies, and uphold structured training processes.
Teamwork & Training – Assist with staffing, mentoring, and training employees to develop a strong, successful team.
Customer Service Leadership – Take charge of customer service activities, ensuring outstanding experiences and resolving concerns proactively.
Inventory & Sales Management – Oversee inventory accuracy, store merchandising, and sales strategies to maximize success.
Operations Training – Complete management skills training, learning key aspects of store operations and AutoZone culture.
MITs must demonstrate consistent progression throughout the training program to be considered for management openings. Please note that promotion is performance-based and subject to management availability.

Qualifications

What We’re Looking For 
Minimum 1 Year: 1-2 years of prior experience as a retail manager or supervisor.
Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

You’ll Go The Extra Mile If You Have 
Education: High school diploma or equivalent (GED)
Exceptional Communication: Strong people skills and effective communication in both Spanish and English. 
Automotive Retail: Previous experience in automotive retail or analyzing company financials (e.g., Profit & Loss statements) is a plus.

Benefits at AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):
Competitive pay
Unrivaled company culture
Medical, dental and vision plans
Exclusive discounts and perks, including an AutoZone in-store discount
401(k) with company match and Stock Purchase Plan
AutoZoners Living Well Program for free mental health support
Opportunities for career growth
Additional Benefits for Full-Time AutoZoners:
Paid time off
Life, and short- and long-term disability insurance options
Health Savings and Flexible Spending Accounts with wellness rewards
Tuition reimbursement

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