Sales Coordinator North America

Job Description
The coordinator works for the Global Sales team. The key objective of this role is to assist the sales team in their mission to promote Relais & Châteaux member hotels to the travel trade and ensure that the member hotels receive maximum benefit from the global sales effort.

The coordinator works remotely, ideally in the Eastern Time Zone of the USA.

Sale Team support

Assist the North American sales team to grow revenue and maximize market share from the travel community for Relais & Châteaux member hotels
Assist in planning and execution of various events, showcases, sales blitzes, missions, conferences, and FAM trips that involve the North American sales team and possibly other markets. This will include, but not be limited to venue selection, printing (badges and signage) and onsite assistance when necessary
Work with International director, North America and regional sales managers and possibly other markets on analysis of reports pertaining to revenue production
Assist North American sales managers with clients when they are attending sales events or on holidays and are out of office
Assist Global and International Sales Directors with key account management tasks, specifically American Express and Chase Travel
Work closely with Paris accounting on tracking payments by members for events
Assist the International Director and Global Director in all aspects of administrative and organizational tasks along with Sales B2B Coordinator in Paris
Assist sales team with commission inquiries from travel agencies in the US and in Canada.
Assist North American sales managers with updating CRM and managing events in Eventmaker for tracking and reporting purposes
Assist North American sales managers with updating preferred partner program list of participating members and work with SynXis team to assure compliance by member hotels that have committed to the program
Assist VIP agencies in North America with confirming Relais & Châteaux member hotels through R&C central reservations/SynXis while working closely with the reservations team
Build effective working relationships with the Relais & Châteaux member hotels and restaurants, and Relais & Châteaux teams at HQ through verbal and written means

Qualifications
We are seeking an experienced professional with a proven track record in coordination, executive support, or a similar administrative role
Excellent organizational skills, attention to detail, and the ability to manage multiple priorities are critical to success in this role
Experience in the Luxury hospitality industry preferred
The role requires a high level of professionalism, diplomacy, and interpersonal skills when interacting with our member properties and key stakeholders
Excellent written and oral communication skills
Self-motivator with the ability to work independently and as a team player
Fluency in English required, plus preference for second language fluency (ideally French and/or Spanish)
Excellent working knowledge of both PowerPoint and Excel for presentations and reporting.