Salesforce Administrator

Responsibilities
•    Administer and configure the Salesforce platform, including users, profiles, permission sets, roles, sharing rules, data access controls, and platform-wide settings.
•    Manage Salesforce objects, fields, page layouts, record types, Lightning pages, apps, and other declarative configuration to support business processes.
•    Design, build, test, and maintain process automations using Salesforce Flow, approval processes, validation rules, and sandbox environments.
•    Write or support Apex logic, triggers, controllers, APIs, and integrations that connect Salesforce with external systems and data flows.
•    Partner with business stakeholders and leadership to gather requirements, translate business goals into technical solutions, and promote effective platform adoption.
•    Identify process gaps, troubleshoot platform issues, and recommend scalable, maintainable solutions that improve business efficiency.
•    Manage data imports, exports, deduplication, cleanup activities, and ongoing data hygiene practices.
•    Build and maintain reports, dashboards, and analytics that help stakeholders monitor performance, trends, and key business metrics.
•    Support release readiness by testing changes, documenting updates, and helping ensure safe deployments into production.
•    Analyze performance data and trends to identify opportunities for platform and process improvement.
•    Develop strategies that support business goals, expected outcomes, and continuous Salesforce platform growth.
•    Introduce AI-driven features and automation opportunities, where appropriate, to increase productivity, and deliver improvements to the agent and customer experience across our business.

Requirements

•    Required: 7+ years of dedicated Salesforce experience, with strong hands-on Salesforce administration expertise.
•    Required: Salesforce Certified Administrator.
•    Required: Ability to work on-site and collaborate closely with cross-functional teams.
•    Proven experience managing Salesforce environment, users, security, permissions, configuration, automation, data quality, reports, and dashboards.
•    Strong understanding of Salesforce best practices, platform governance, and scalable configuration design.
•    Experiencing Salesforce development experience, including Apex, triggers, controllers, APIs, integrations, and deployment practices.
•    Ability to break down business goals into clear Salesforce solutions and technical setup requirements.
•    Strong communication skills, including the ability to explain technical objectives clearly to business teams and leadership.
•    Ability to manage timelines, prioritize work, support user adoption, and thrive in a fast-paced environment.
•    Demonstrated habit of keeping up to date with new technologies, product releases, and industry best practices.
•    Preferred: Working knowledge of MuleSoft integrations.
•    Preferred: Hands-on experience with Agentforce and AI capabilities.
•    Preferred: Salesforce Certified Platform Developer certification.

What We Offer
•    Exclusive Team Member Travel Discounts
•    Affordable Medical Insurance
•    100% Employer Paid Dental and Vision Insurance
•    HSA with Company Contribution
•    401(k)
•    Basic and Voluntary Life & AD&D
•    Pet Benefits
•    Covered Parking
•    Amazing Culture!

Office Highlights – Scottsdale, AZ
•    Modern office design
•    Fully equipped employee gym
•    Basketball court to recharge during the day

Physical Requirements
•    Prolonged periods of sitting at a desk and working on a computer in a typical office environment.