Manager of Inside Sales

Here is what you will be doing as part of the team:
Job Summary

Subsidiary: Gemaire Distributors

Business Title: Inside Sales Manager

Objective:

We are looking for an experienced Inside Sales Manager to lead and develop a high-performing team of Inside Sales Representatives, focused on delivering profitable sales growth, exceptional customer engagement and strong business results. The Inside Sales Manager will set clear expectations, coach and develop sales talent, drive accountability and execute strategies that support revenue and customer objectives. This role will leverage sales analytics and customer insights to identify growth opportunities, improve sales effectiveness, and partner cross-functionally to execute strategic initiatives and achieve organizational goals.

About Us
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Gemaire Distributors is a fully owned subsidiary of Watsco, Inc. (NYSE: WSO), the largest network of HVAC distribution businesses in the U.S. As one of Watsco's subsidiaries, Gemaire distributes top-quality HVAC/R equipment and supplies from more than 110 locations in 12 states including Florida, Georgia, North Carolina, South Carolina, Mississippi, Texas, Virginia, Alabama, Louisiana, California, Nevada and Arizona. Our customer-focused associates, vast inventory and technology initiatives allow us to provide our customers with best in class service.

As a member of the Gemaire team you will enjoy:

Exciting opportunities with a company that is growing
Great work hours! Standard business hours are Monday-Friday with occasional Saturdays
Competitive pay
Paid time off
Tuition assistance
Medical, dental, and vision insurance
Life insurance coverage
401(k) Plan
Employee Stock Purchase Plan
Short Term/Long Term Disability
Health Savings Account with employer contribution
Employee Referral Program
Employee Purchase Program

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Job Requirements
Duties and Responsibilities:

Manage and motivate the Inside Sales Representatives Team
Set and track sales targets for your team
Suggest and implement improvements in the sales administration process
Coordinate department projects to meet deadlines
Report on sales metrics and suggest improvements
Prepare monthly, quarterly and annual sales forecasts
Use customer feedback to generate ideas about new features or products
Research and discover methods to increase customer engagement
Ensure sales, finance and legal policies and procedures are met
Build an open-communication environment for your team
Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
Other duties as assigned.

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.

Qualifications

Required Qualifications:

Proven work experience leading a team of Inside Sales Representatives
Hands on experience with CRM software, MS Excel, and business intelligence tools.
In-depth understanding of the sales administration process
Excellent interpersonal and communication skills
Strong analytical and organizational skills
Numerical abilities and problem-solving attitude
Ability to work with a remote team
Some travel required.

Preferred Qualifications

BSc degree in Sales, Business Administration or relevant field preferred
Experience using various call center software is a plus
English/Spanish bilingual a plus.
HVAC experience a plus
Salesforce experience a plus

Education/Experience: BSc degree in Sales, Business Administration or

relevant field. 3-5 years

Work Environment: Ability to Travel as required.

Physical Demands Demand Frequency

Sedentary – Lifting 0-10 pounds Occasional

Light Lifting – 10-20 pounds Occasional

Moderate Lifting – 20 to 50 pounds Never

Heavy Lifting – 50 to 100 pounds Never

Pulling/Pushing, Carrying Never

Reaching or working above shoulder Never

Walking Frequent

Standing Frequent

Sitting Frequent

Stooping Never

Kneeling Never

Repeated Bending Never

Climbing Never

Desk Work/Computer use/Telephone use Constant

Operating a motor vehicle Frequent

Operating a commercial vehicle Never

Operating warehouse equipment, forklift, baseloid lift etc Never

Other – Talk, Drive, visit customers etc. Frequent