Inside Sales Representative

Inside Sales / Account Manager

Brooklyn, NY

$75,000 Base + Commission

About the Role

A growing company is seeking a motivated, relationship-driven Inside Sales / Account Manager to take ownership of an established customer base and play a key role in retaining, developing, and growing accounts.

This is primarily an account management and sales position focused on building strong customer relationships, increasing sales, and identifying opportunities to expand existing accounts.

You will work primarily over the phone with customers and key decision-makers, taking ownership of your accounts and making sure you are consistently staying connected, following up, and looking for ways to grow the business.

You will be given an established book of business and will be responsible for strengthening customer relationships, increasing account activity, identifying accounts that are slowing down, and creating opportunities to expand each account.

There will also be an opportunity to develop new business and bring in new customers, but the primary focus will be on managing and growing the existing customer base.

This is a hands-on sales role for someone who enjoys working with people, is confident on the phone, and is motivated by the opportunity to build relationships and increase sales.

What We’re Looking For

The right candidate is someone who is:

Experienced in sales, particularly inside sales or account management
Confident and personable with strong communication skills
Proactive and persistent, with strong follow-through
Skilled at retaining, upselling, and growing accounts
Organized and self-directed with the ability to manage multiple accounts
Computer savvy and comfortable using a CRM
Results-driven and motivated by performance and earning potential
Professional and committed to building long-term customer relationships

Ideal Candidate

2+ years of sales experience
Strong background in inside sales, account management, or relationship-based sales
Comfortable picking up the phone and speaking with customers and decision-makers
Proven ability to grow existing accounts and increase sales
Experience with upselling, cross-selling, and customer retention
Strong communication, follow-up, and relationship-building skills
Self-motivated, driven, and accountable
Comfortable learning new products, systems, and processes
CRM experience is a plus
Industry experience is not required