SVP National Broker Manager

The SVP National Broker Manager is directly responsible for planning, developing, and executing activities to achieve growth, new business, and retention goals for 12 national broker relationships. This individual serves as the key point of contact for Personal Lines (PL) executives at national brokers and coordinates with Regional Leaders (RLs) and Regional Sales Leaders (RSLs) to drive execution of business plans. This role serves on the Sales & Distribution Senior Leadership Team and, as such, helps establish and execute S&D strategy, initiatives, and tactics across North America PRS.

Duties and Responsibilities

Work with PL executive leaders at national brokers to understand their firms' obstacles, opportunities, and plans, and develop joint business plans to address them

Plan and execute strategies and tactics to achieve annual PRS goals for new business growth, quote volume, Premier Accounts, upsell/cross-sell, and renewal retention

Identify opportunities to drive division initiatives with national brokers

Support COI work with national brokers

Manage allocated marketing budgets

Regular interaction with PRS Senior Executives to provide monthly reports on financial results and progress against national broker business plans, including explanation of results

Negotiate compensation strategies

Manage Service Center Agreements

Coordinate training and service initiatives between brokers and the Chubb team

Collaborate with corporate broker relationship owners (Broker Owners) to maximize the overall corporate relationship and foster cross-selling

Bridge connections between key executives at national brokers and division leadership in Underwriting, Operations, Sales & Distribution, Risk Consulting, and Marketing to ensure operational engagement in the appropriate areas

Bridge connections between Chubb PRS leadership and National Broker PL leadership to ensure executive alignment and communication

Work with RSLs to drive execution of plans in local marketplaces and gain local marketplace perspective and feedback

Identify and gather key competitive intelligence, and make recommendations on forward-looking business strategies

Develop and implement programs to garner producer feedback in order to improve the relationship and identify producer needs

Maintain best practices on principles and frameworks for assessing distribution strategy and performance for assigned producers; recommend changes to meet short- and long-term business needs

Qualifications
Knowledge, Skills & Abilities

Exceptional leadership and influence management skills

Excellent written and verbal communication skills

Strong analytical skills that inform strategy and drive improved results

Excellent negotiation skills

Deep knowledge of Chubb products and underwriting appetite

Ability to collaborate across multiple levels of internal and external organizations

Ability to travel up to ~30%-40% of the time to support national broker relationships and regional marketplace engagement

Education & Experience

Bachelor's degree or equivalent experience required

Minimum of 10+ years of Personal Lines experience in a regional or corporate office

Strong experience building and maintaining relationships with large, complex distribution partners

National account or enterprise-level relationship management experience

The pay range for the role is $144,000 to $216,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found at https://careers.chubb.com/global/en/north-america. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.