Field Supervisor

​The Field Supervisor position provides field management support for the Trends in International Mathematics and Science Study (TIMSS) and Internal Computer and Information Literacy Study (ICILS) conducted by Research Triangle Institute (RTI).  TIMSS-ICILS is sponsored by the International Association for Evaluation of Educational Achievement (IEA) and conducted in the United States by the National Center for Educational Statistics (NCES), part of the U.S. Department of Education.

​

​RTI International is a non-profit research organization contracted to collect data. We are working with approximately 300 schools across the country including public, private, Catholic, and virtual schools.

External Description
Field Supervisors are responsible for:

Supervising and supporting a team of in-school test administrators who will be administering a school-based computerized assessment to students
Recruiting, hiring, and retaining field staff
Conducting state recruitment activities to discuss the study, answer questions and obtain support of the study
Preparing work assignments to ensure cost-effective field implementation, as necessary ensuring adherence to project schedules and attainment of established performance requirements
Reviewing production, time, and expense reports to ensure timely, accurate, and reasonable project charges
Providing feedback to staff on their performance, noting areas of strength and areas requiring improvement
Working with staff to proactively identify challenges and recommend possible solutions
Meeting performance expectations in areas of efficiency, quality, screening and interviewing completion rates while maintaining confidentiality
Participating in weekly individual and group conference calls with a project supervisor and other members of the project team
Conducting weekly individual and group conference calls with your assigned staff
Participating in required training
Serving as liaison between RTI project management and the field team, including providing immediate feedback and on-going training when required
Using a project-provided laptop computer to obtain reports, make case assignments, and email with project staff
Maintaining good communication with and be accessible to your staff to provide support and answer questions that may arise outside of the weekly conference calls
Submitting timely and accurate Time & Expense reports
Being available for overnight travel, as required

Qualifications
Minimum Required Qualifications
High School Diploma or GED
Possess effective communication skills through speech and listening
Fluency in English through reading, writing, and speaking
Able to provide attention to detail
Available for entire training and data collection period
Able to successfully complete training
Must have a valid US driver's license and reliable personal automobile transportation available for business use
Comfortable using RTI issued tablet, laptop, and other associated equipment
Access to password protected WiFi connection for data transmission and administrative responsibilities
Able to keep project information confidential
Effective time, schedule, and workload management skills to meet set deadlines
Willingness to work in various types of weather conditions and after dark
Ability to travel locally or overnight, if needed to conduct observations
In order to travel by air, federal law requires individuals to have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons. Accordingly, successful candidates must have, or be willing to obtain a REAL ID or TSA approved alternative

Preferred Qualifications for Ideal Candidates
Previous supervisory experience on a school-based or education study
Associate's degree preferred
Demonstrated ability to recruit and work with field staff in a role requiring schedule maintenance, problem resolution, quality control, implementation, performance monitoring, and evaluation
Success directly or indirectly related to experience in educational field studies which may include contact with districts and schools
Successful experience with field data collection activities with an educational project
Must possess advanced leadership and team management skills
Effective interpersonal skills for interactions with project management, the field team, and respondents
Positive, self-motivated, curious, and enjoy interacting with people from a variety of backgrounds
Effective time, schedule, and workload management skills to meet set deadlines
Computer skills, namely email and internet proficiency