Oncology Educator, Learning & Development

ABOUT THE ROLE

As Daymark's Oncology Educator, Learning & Development, you will support the design, delivery, and continuous improvement of training across the organization, with a particular focus on our Care Team members: Registered Nurses, Nurse Practitioners, LCSWs, and Community Health Navigators. Reporting to the VP of Oncology Nursing and working closely with the Manager, Learning & Development, you'll bring clinical credibility and hands-on care experience to our training programs, helping ensure that what we teach reflects how care actually happens at the bedside — or in the home. This is a great role for an experienced nurse trainer while staying close to clinical practice, oncology, and value-based care.

WHAT YOU'LL DO

Onboarding & New Market Launches

Facilitate onboarding for new hires, with particular ownership of hands-on and shadow-based training for Care Team roles. Support new hires during their ramp-up period, answering clinical and workflow questions and flagging gaps in training materials.
Prepare and deliver training materials for new cohorts of Care Team members as Daymark launches in new markets. Travel to new markets as needed to support in-person training and go-live readiness.
Gather feedback from new hires and managers to help refine onboarding content and pacing. Capture learnings from each market launch and incorporate them into future onboarding and training playbooks.

Clinical Education & Continuing Education

Partner with the Manager, L&D and with leadership to build and maintain well-organized, scalable training content that reflects current oncology, palliative, and value-based care standards.
Help track completion of required training and certifications for RNs, NPs, LCSWs, and Community Health Navigators.
Bring frontline clinical experience to the design of training materials, helping translate clinical guidelines and protocols into clear, practical training content.
Monitor emerging clinical guidelines and licensure requirements relevant to Care Team roles, and flag updates that should be incorporated into training.

Quality Monitoring & Continuous Improvement

Review Care Team documentation and workflows against Daymark's clinical quality measures, identifying adherence gaps or trends and developing targeted training content to address them.
Follow up with Care Team Managers on quality findings, coaching them on corrective actions and reinforcing best practices.
Support the Manager, L&D in evaluating training effectiveness, using feedback and performance data to identify areas for improvement.
Collaborate with Clinical Operations, Market Operations, and People teams to ensure training stays aligned with clinical workflows and organizational priorities.

WHAT WE ARE LOOKING FOR

Clinical Background. Registered Nurse (RN) licensure required. Hands-on clinical experience in oncology and/or palliative care is required. ONS certification preferred.
Interest in Training & Education. Some experience (formal or informal) with precepting, mentoring, onboarding new staff, or leading in-service training; enthusiasm for growing into a full-time learning & development career.
Communication Skills. Comfortable explaining clinical concepts and workflows clearly to a range of audiences, both in person and virtually.
Detail-Oriented & Organized. Able to manage training logistics, documentation, and compliance tracking accurately and consistently.
Builder Mentality. Comfortable working in a fast-paced startup environment where processes are still being built, and excited to help shape training programs from the ground up.
Willingness to Travel. Able to travel up to 25% of the time to support training and go-live readiness in new markets.
Flexible & Hands-On. Willing to train on and jump into virtual care staffing as needed to support the Care Team, especially during onboarding, launches, or coverage gaps.
Mission-Driven. Passionate about improving the experience of people navigating a cancer diagnosis, and motivated to help build the team that delivers on that mission.