DENTAL INSURANCE CORDINATOR

Responsibilities:
Verify dental insurance eligibility and benefits for patients prior to appointments
Submit and track dental insurance claims, including primary and secondary billing
Follow up on outstanding claims, denials, and appeals with insurance carriers
Communicate treatment coverage, co-pays, and out-of-pocket costs clearly to patients
Post insurance payments and adjustments accurately in dental practice management software
Coordinate with clinical staff to ensure proper procedure coding (CDT codes) on claims
Maintain accurate patient insurance records and update information as needed

Requirements:
1+ years of dental insurance billing or dental front office experience preferred
Familiarity with CDT codes, EOBs, and dental insurance terminology
Experience with dental practice management software (Dentrix, Eaglesoft, or similar)
Strong attention to detail and organizational skills
Excellent communication and patient-facing customer service skills
Ability to handle multiple tasks and prioritize in a busy dental office environment
High school diploma or equivalent required; dental billing certification a plus