Apartment Inspector III

Role Overview: The Apartment Inspector III is an experienced individual contributor responsible for completing accurate, timely apartment inspections and translating findings into clear, actionable documentation. The role applies advanced inspection judgment, supports consistent quality standards, and reports directly to the Manager, Facilities. At Park La Brea (PLB), the Apartment Inspector III inspects apartment homes throughout the resident lifecycle, documents condition and damage, identifies required corrective work, and supports safe, serviceable, move-in-ready homes. The role partners with Facilities, Leasing, Experience, and Outside Contractors to ensure inspection information is complete and usable.

This role is based on-site at Park La Brea in Los Angeles, California, on a full-time schedule and requires frequent mobility across community grounds, buildings, and apartment homes.

Who You Are:

An experienced inspector with a trained eye for apartment condition, quality, workmanship, safety, and presentation.
An accountable individual contributor who follows priorities established by the Manager, Facilities and completes assigned inspections on schedule.
A disciplined documenter who records objective findings, photographs, scope details, and required follow-up accurately and consistently.
A practical problem solver who can perform minor maintenance corrections within training, authorization, and available time.
A calm, factual communicator who handles resident-facing conversations about condition, damage, access, and potential charges professionally.
A collaborative partner who provides technical input without directing team members or assuming supervisory authority.
Safety- and risk-minded, with the judgment to identify hazards, protect the work area, and escalate concerns promptly.
Comfortable using mobile inspection tools, photo documentation, Microsoft Office, and property-management software.
Genuinely aligned with Prime's PRIME values: Passion, Responsibility, Inclusion, Mindfulness, and Excellence.
Any other tasks as deemed necessary by your supervisor
Disclaimer:

This job description is subject to change at any time. This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned, above and beyond what is communicated in this document.

Key Responsibilities:

Apartment Inspections & Documentation

Complete assigned apartment inspections at required points in the resident lifecycle, including pre-move-in, move-out, safety, projects and off-cycle inspections as directed.
Perform inspections against the approved inspection checklist and applicable quality standards.
Document conditions, workmanship, deficiencies, alterations, and safety concerns with complete notes and supporting photographs.
Distinguish normal wear from potential resident-caused damage and prepare objective documentation for management review and chargeback determination.
Confirm that completed corrective work meets the applicable quality standard and clearly document rework needs before release.
Maintain accurate inspection records in designated systems and follow document-retention requirements.

Scope Identification & Operational Handoffs

Convert inspection findings into clear scope information that identifies the location, condition, required correction, priority, and supporting evidence.
Provide completed findings to the Manager, Facilities and the appropriate stakeholder and partner through the established workflow.
Participate in property assessments directed by the Manager, Facilities by documenting observed conditions and recommended corrective work.
Escalate incomplete work, recurring quality concerns, material needs, access barriers, and schedule risks to the Manager, Facilities.
Provide factual technical input when requested while leaving work assignment, scheduling decisions, vendor direction, and team accountability with the responsible manager.

Quality Control & Minor Corrections

Apply approved inspection criteria consistently across assigned apartments and avoid undocumented or informal standards.
Perform minor maintenance corrections when trained, authorized, safe, and practical, documenting the completed work.
Identify repeat deficiencies or process gaps and submit observations and improvement recommendations to the Manager, Facilities.
Use current approved references when documenting potential restoration work or resident-charge information; do not independently authorize charges.

Resident & Cross-Functional Service

Communicate respectfully and factually with residents regarding inspection access, observed conditions, documentation, and next steps within the role's authority.
Refer disputes, exceptions, policy interpretations, commitments, and final charge decisions to the appropriate manager.
Coordinate inspection access and information handoffs with partner teams so findings support safe homes, clear work scope, and timely readiness.
Maintain professionalism and protect confidential resident and company information.

Safety, Compliance & Training

Identify and promptly escalate safety hazards, habitability concerns, suspected environmental conditions, and urgent building issues to the Manager, Facilities.
Follow approved practices for apartment entry, tools, equipment, chemicals, PPE, and incident reporting.
Follow applicable Fair Housing, landlord-tenant, company-policy, and documentation requirements associated with inspections and move-out conditions.
Complete all required and recommended training within the learning management system and maintain required certifications.

Requirements

3+ years of apartment inspection, unit-turn, or multifamily maintenance experience with demonstrated growth in technical scope or responsibility; Experience at a large multifamily community or across a multi-building property a plus.
Working knowledge of Fair Housing and landlord-tenant requirements as they apply to apartment entry, inspection documentation, move-out condition, and resident charges.
Experience using RealPage or a comparable property-management and inspection platform.
Demonstrated ability to assess apartment condition, identify deficiencies, distinguish normal wear from potential damage, and create complete supporting documentation.
Working knowledge of minor apartment maintenance repairs, workmanship standards, and common restoration activities.
Strong organization and time-management skills, including the ability to complete assigned work across a large, multi-building community.
Effective oral, listening, and written communication skills, including professional resident interaction.
Proficiency with mobile inspection and photo-documentation tools, Microsoft Word, Excel, Outlook, Teams, and property-management software.
Valid driver's license for the purpose of operating a community or company vehicle.

What We Offer: At Prime Residential, we believe our people are our greatest investment. We’re proud to provide benefits that support your health and growth, including:

Comprehensive medical, dental, and vision coverage, including a zero-cost medical plan option.
PTO plus company-wide holidays, 2 floating holidays, a day off for your birthday, and a day to give back through volunteering.
Paid Parental Leave. Because the most important things in life shouldn't have to compete with work.
A 401 (k) plan with potential company match to help you plan for the future.
Tuition reimbursement to support your continuous learning and career development.
Team members receive exclusive housing discounts at Prime-managed properties, because we believe the people who build great communities should get to be part of them.

JOIN OUR TEAM: If you are a dedicated professional with a passion for excellence and customer service, we would love to hear from you! Apply now to join Prime Residential and contribute to our vibrant community.