Clinical Operations Specialist - Bilingual

The Clinical Operations Specialist will perform multi-faceted job responsibilities that are narrow and wide in scope to include administrative, balance payments, and clinical pre-operative duties. This role has rotating shifts M-F.

Performs clerical and administrative roles as needed to support operations
Charges and collects all payments for all surgeries, surgical accessories, and Mia Aesthetics merchandise; generates daily invoices while processing collection transactions to balance end-of-day.
Confirms surgical patient appointments via phone call and written communication
Informs the clinical team of the daily surgery schedule
Takes pre-operative photos and processes electronic prescriptions for doctors
In charge of preliminary physical test such as vitals needed the day before all surgeries
Verifies paperwork - patient labs, intake information, and consents have been completed prior to the scheduled surgery date
Tracks inventory for surgical and clinical accessories/supplies for designated department
Performs other duties as assigned

Education & Experience

GED or High School Diploma
Enjoys working with a high sense of urgency
Strong customer service skills
Strong verbal and written communication skills
Strong computer skills
Bilingual in English and Spanish