Technical Documentation Intern

Description
About Rocket Park

Rocket Park is a 100% remote web development agency specializing in creating innovative web applications and solutions for our clients. We're looking for a motivated Technical Documentation Intern to help us bridge the gap between our development team's expertise and our users' needs through clear, comprehensive documentation.

Position Overview

We're seeking 1-2 Technical Documentation Interns to join our team for a 12-16 week paid internship. You'll work directly with our development team to create and maintain documentation for our web applications and Craft CMS projects. This is an excellent opportunity to gain real-world experience in technical writing while working with cutting-edge web technologies.

This is a fully remote position with flexible hours designed to accommodate your academic schedule.

What You'll Do

Write and maintain user guides, API documentation, and technical specifications for web applications
Create client-facing documentation including FAQs, help articles, and getting-started guides
Document internal development processes, workflows, and best practices
Collaborate with developers to understand technical requirements and translate them into clear documentation
Review and update existing documentation to ensure accuracy and consistency
Organize and structure documentation repositories for easy navigation
Assist in creating video tutorials or visual aids when needed
Participate in team meetings and contribute to documentation strategy discussions

What We're Looking For

Required Qualifications:

Currently enrolled in or recent graduate (within 12 months) of a Bachelor's program in Technical Writing, English, Communications, Computer Science, or related field
Exceptional writing skills with the ability to explain complex technical concepts clearly
Strong attention to detail and commitment to accuracy
Self-motivated with excellent time management skills for remote work
Basic understanding of web technologies
Proficiency with documentation tools (Google Docs, Microsoft Office, or similar)
Portfolio or writing samples demonstrating technical or explanatory writing

Preferred Qualifications:

Experience with Markdown or other documentation markup languages
Familiarity with content management systems, especially Craft CMS
Previous internship or project experience in technical writing
Understanding of API documentation or developer documentation

What We Offer

Flexible Schedule: 20-25 hours per week with hours that work around your classes
100% Remote: Work from anywhere with a reliable internet connection
Real Impact: Your documentation will be used by actual clients and internal teams
Mentorship: Direct guidance from experienced developers and project managers
Modern Tech Stack: Exposure to current web development tools and practices
Potential for Growth: Top performers may be offered extended contracts or part-time positions

Internship Details

Duration: 12-16 weeks with possibility of extension
Start Date: Flexible
Hours: 20-25 hours per week (flexible scheduling)
Location: 100% Remote
Compensation: $16-18/hour, paid bi-weekly