Service and Install Technician

Job Description

Posted Wednesday, September 9, 2026 at 12:00 AM
We’re proud to have a team of more than 700 innovative and dedicated employees — and we’re continuing to grow. Here are just a few reasons why you’ll enjoy being part of our team:

Career Opportunity. We are a high-growth company with excellent opportunities for advancement. Our training and development programs prepare you for growth and advancement.
Work-life balance. Enjoy a consistent yet flexible Monday-Friday 8a-4p workday with a rotating on-call schedule. Take a well-deserved break on us and enjoy time with your family and friends with generous PTO.
Benefits and Perks. We offer competitive pay, as well as an excellent benefits package including:
medical, dental, vision
401(k) matching up to 3%
long term disability
tuition assistance.

Do you have what it takes?
Are you a hands-on person with maintenance experience?
Are you mechanically inclined and enjoy troubleshooting and repairs?
Are you tired of long hours in your role with no chance for financial rewards or advancements?

POSITION SUMMARY:

The Service and Install Technician is responsible for coordinating and executing installation requests within the assigned district. This role ensures timely, high-quality installations while supporting warehouse inventory initiatives and assisting with service-related needs.

POSITION RESPONSIBILITIES:

Manage all installations within the assigned region
Accept and document installation requests from the district manager for follow-up and scheduling
Confirm product and equipment availability to complete installations efficiently in one visit
Ensure quality execution of installations, including equipment, products, and support materials (e.g., wall charts, MSDS, order guides, etc.)
Maintain and oversee the installation schedule and assigned workflow
Provide inter-district support as needed
Assist with inventory control and ordering processes
Submit asset movement forms for all installed inventoried equipment
Utilize handheld device software to record all parts, equipment, and products delivered
Continuously enhance technical knowledge of company machines and equipment
Maintain active communication with technical support vendors
Retain and promote access to equipment manuals for field representatives
Support service-related issues as assigned
Respond to service requests from representatives and supervisors
Maintain all company-issued equipment, vehicles, and related assets
Perform other duties as assigned
Work flexible hours as required

POSITION REQUIREMENTS:

Previous warewashing or laundry experience preferred
Customer service and/or sales background
High school diploma or equivalent
Ability to operate assigned vehicles in compliance with corporate fleet policy
Demonstrated ability to support value-added product offerings
Strong mechanical aptitude (plumbing, electrical, mechanical)
Skilled in troubleshooting and problem resolution
Excellent customer service and communication skills
Ability to lift up to 60 lbs

THE COMPANY

State Cleaning Solutions, a division of State Industrial Products, is a rapidly growing sales and service provider. We serve the hospitality and healthcare marketplace by designing, implementing and maintaining cleaning and sanitization programs. Our customers include restaurants, hotels, care homes and institutions among many others. State Cleaning supplies the equipment and chemicals needed to ensure customer and guest satisfaction, then backs up our programs with an extensive 24/7 service network.

EOE Statement: State Industrial Products is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.