Sales Advisor

The Role

TOTEME is looking for a full-time Sales Advisor to join our store on Madison Avenue in New York. In this role you will act as a brand ambassador, providing excellent service and building long-term relationships with our customers and driving business in all aspects, from sales to brand building. You will report to the Store Manager.

Responsibilities

Build and nurture strong client relationships to drive loyalty, engagement, and an elevated shopping experience.

Work both independently and collaboratively to support daily operations and achieve sales targets.

Engage in merchandising and styling to maintain a visually compelling store environment.

Plan and execute daily store operations.

Work towards company standards and goals.

Participate in and contribute to TOTEME’s social and environmental sustainability strategy.

Your Profile

Previous experience in a similar role within high-end retail or with a strong lifestyle brand.

Confident in delivering outstanding customer service and building strong client relationships.

Interest in fashion, styling, and storytelling with an understanding of luxury service.

Strong verbal and written communication skills.

About You

Passionate about style, communication and storytelling.

Driven and results-oriented.

Able to multitask and solve issues smoothly.

Structured and well-organized.

Agile with an open mindset.

Social and outgoing with a strong interest in people.

Curious to understand customer needs.

Flexible schedule, available to work evenings and weekends