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Case Planner - Prevention Program - ACS

Company
University Settlement Society of New York
Location
Brooklyn, NY
Work type
Full Time
Posted
2026-09-08

Job description

Responsibilities:

Maintain weekly contact with a caseload of families in the home/community/office in accordance with program contract
Complete safety and risk assessments in accordance with ACS contract mandates
Integrate Mobility Mentoring into work with all families, including completing relevant documentation showing efficacy to the model
Attend all required trainings as required and integrate training into work with families
Provide casework counseling through a trauma informed framework that takes into consideration the impact of poverty, oppression and structural racism and continually assesses the family, the familys level of engagement in services, parental motivation in relation to goals and the level of in-home family functioning & stability
Provide mediation and/or crisis intervention when indicated
Participate in Family Team Conferences, weekly supervision, weekly team/staff meetings and in-service training
Maintain collaborative relationships with ACS Field offices, medical providers, schools and other community partner organizations to ensure that families receive appropriate referral and linkages to other service providers
Document all related information
Ensure entries into CONNECTIONS & PROMIS are up-to-date, accurate and submitted within deadline
Prepare all assessments and progress notes, in a clear and effective manner, in accordance with agency protocol & within established time-frames
Actively engage the child(ren), family and/or guardians in case planning, setting goals, establishing priorities and collaboratively tracking progress within the Mobility Mentoring framework to proactively support and ensure progress toward desired outcomes
Initiate solutions to eliminate barriers to goal achievement
Contact families within 24 hours of referral to the program to schedule initial intake and meet with families within five (5) days of referral
Assist families with concrete needs and services, educational advocacy and referrals to support services, rent arrears, utility shut off, etc.
Monitor school attendance, obtain school records and intervene with DOE
Other tasks as assigned by supervisor

Qualifications:

Bachelors degree in Social Work or other human service field
Two years of related experience working with children and/or families preferably in a child welfare, juvenile justice or mental health settings
Good organizational skills with ability to meet deadlines
Work flexible hours including evenings and some weekends as needed
Ability to work independently, as well as contribute to a team
Strong clinical skills and ability to work under pressure with high risk, crisis-oriented cases
Very good interpersonal/communication skills, including ability to write well and meet copious amount of documentation in a timely manner
You have a strong commitment to advancing diversity, equity, and inclusion
Bilingual Spanish/English fluency is a plus
Possess computer skills and willing to learn new systems

Work Schedule: Full time, Monday - Friday, flexible schedule, 35 hours per week

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