Medical Assistant/Relations Associate

Job Description
Description
The Medical Assistant Relations Associate is responsible for effectively and efficiently providing patient procedures as ordered by the physician under the guidance of licensed medical staff (LPN, RN, NP or MD). In addition, provides clerical support necessary for efficient and effective functioning of the office.

Responsibilities
1. Performs EKGs as ordered by the physician

2. Performs lab testing as ordered by the physician

3. Performs PFT as ordered by the physician

4. Admits patient to the exam room and takes vital signs, medical history, medication history and allergy history. Height and weight as indicated

5. Performs quality controls

6. Ensures that the patient referrals are completed and forwarded appropriately

7. Documents appropriately any treatment

8. Documents any telephone contact with the patient

9. Documents in the lab accession log and outside medical testing log as per established procedure

10. Adheres to universal precautions and OSHA Regulations

11. Maintains examination rooms and medical areas in a clean and orderly fashion

12. Registers and transacts patients promptly and accurately using current computer system

13. Updates pertinent patient information, including medical insurance coverage and eligibility

14. Ensures that all patients names appear on daily ledger sheets

15. Schedules patient appointments

16. Retrieves and files medical reports/lab results

17. Processes HMO referrals as requested by Physician, Practice Management, and patients

18. Communicates to Physician all patient emergencies

19. Answers telephones with name and Beth Israel Medical Group office location

20. Takes messages to ensure follow-up on all calls

21. Scans paperwork into the EMR in a timely fashion

22. Balances ledger sheets and accounts for all monies received

23. Has accountability for all aspects of the cash box and the contents within. Notifies Office Administrator or Reimbursement/Front Office Coordinator when change is needed

24. Provides information to other departments as requested

25. Provides assistance with uncovered shifts

26. Confirms appointments

27. Notifies Practice Manager or Office Manager of any problems in the office

28. Notifies Practice Manager or Office Manager when office supplies are needed

29. Calls insurance companies to verify coverage and eligibility

30. Forwards to specialty offices all information pertinent to scheduled appointments; i.e., labs, referrals, ex-rays, etc.

Qualifications
Medical Assistant/Relations Associate
BLS certification or Heart Saver from AHA
Licensed/Credentialed as a Phlebotomist or EKG technician preferred
Medical Assistant Certification by examination preferred
CMA/RMA - National Certification Required