Sales Operations Analyst

What You’ll Do

We are looking for a high-energy and independent analyst to assist with planning, organizing, and enhancing the sales organization in an effort to maximize productivity as part of a quickly growing sales organization!

To help align sales goals to company strategy and collaborate across the revenue teams, enact quality control measures to ensure consistent and reliable processes are in place to support those goals
Strategize with sales leadership to improve sales processes (including sales methodology, enablement, and operations) and reporting to ensure proper visibility of leading indicators that inform proactive decisions
Oversee CRM (Salesforce) performance and engagement across the sales team to ensure adoption and adherence to policy and standard operating procedures (e.g. completing missing properties, correcting mis-matched records, etc..)
Champion data hygiene: Audit and maintain Salesforce data integrity by merging duplicates, correcting inaccuracies, and running routine data-cleanup operations to ensure reliable reporting.
Support the frontline: Serve as the first line of defense for day-to-day sales user issues, troubleshooting system roadblocks, and unblocking reps so they can focus on selling.
Optimize the tech stack: Assist in managing and configuring our broader revenue tech ecosystem alongside Salesforce—troubleshooting issues across platforms like Outreach, Chili Piper, and Gong.
Drive process improvement: Monitor how the sales team actually interacts with newly rolled-out processes and gather on-the-ground feedback to help leadership refine and optimize workflows.
Tackle ad-hoc RevOps projects: Collaborate with the broader Revenue Operations team on strategic initiatives, assisting with everything from data migrations to new tool implementations.
Build the playbook: Document standard operating procedures (SOPs) and create accessible "how-to" guides and training materials to improve user adoption.
Surface insights: Help build and maintain reports and dashboards to give sales managers clear, accurate visibility into pipeline health and rep activity.

What You’ll Bring:

1+ years experience sales, operations, and sales operations management
Experience working in SaaS or a fast-paced startup environment.
Intrinsically motivated. No one needs to tell you what to do, you just do it
Excellent presentation, communication, and interpersonal skills
Demonstrated ability to summarize key insights and effectively communicate them to leadership (especially Revenue Operations).
Experience with following defined processes using a CRM (Salesforce is a plus)
Innate interest in startups, sales, and technology, with a strong desire to be a top performer
Strong organizational and time management skills

Why You'll Love Working With Us

Health & Wellness That Have You Covered:

Enjoy the flexibility of remote work
Competitive base salaries that reflect your value.
Generous Paid Time Off, because we know you do your best work when you're well-rested.
Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.