Benefits Navigator

Location: Yonkers, NY
Posted: 2026-06-02

Job description

<div>Overview:Westchester Jewish Community Services (WJCS) is an award-winning nonprofit, nonsectarian human services organization founded in 1943. Today, it has grown to be the largest provider of licensed outpatient community behavioral health services and one of the largest human service agencies in Westchester County. WJCS delivers innovative programs and services and compassionate care to more than 20,000 people of all ages and backgrounds throughout the county. We are currently seeking a compassionate, detail-oriented, and community-centered Benefits Navigator to support the Workforce Pathways & Benefit Stability Initiative (WPBSI), a workforce-anchored initiative designed to help low-income adults—particularly Able-Bodied Adults Without Dependents (ABAWDs)—maintain access to essential public benefits while progressing toward long-term economic stability. The Benefits Navigator will play a critical role in helping participants successfully navigate complex systems, avoid disruptions in benefits, and overcome barriers to workforce participation. This position is ideal for someone passionate about anti-poverty work, community stabilization, and improving access to resources for vulnerable populations throughout Westchester County. The salary for this full-time position is $50,000. Responsibilities:As a valued member of our team, your responsibilities will include, but are not limited to:<div style='margin:0in;font-size:13px;font-family:"Times New Roman",serif;'><ul style="margin-bottom:0in;list-style-type: disc;"><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Conduct intake and benefits eligibility and needs assessment of program participants.</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Provide individualized benefits navigation and case support to participants enrolled in WPBSI.</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Assist clients with SNAP, Medicaid, and other public benefit applications, recertifications, and documentation requirements.</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Track and monitor deadlines for reauthorization for all clients.</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Help participants understand and comply with federal and state work requirement policies.</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Support clients in gathering verification documents and resolving benefit interruptions or denials.</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Conduct screenings for social determinants of health and identify barriers impacting benefit stability and workforce participation.</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Coordinate referrals to workforce development, behavioral health, food security, transportation, childcare, and digital literacy resources.</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Collaborate closely with career coaches, social service providers, WJCS CCBHC clinics, other WJCS programs, and Department of Social Services partners to ensure coordinated care.</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Educate participants on available community resources and benefit eligibility processes.</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Maintain accurate case documentation, participant records, and outcome tracking in compliance with program standards.</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Assist participants in accessing technology resources and improving digital literacy needed for benefit management and job search activities.</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Participate in interdisciplinary meetings and community partnership initiatives across WJCS service locations.</li></ul></div> Requirements:We are seeking candidates who possess the following qualifications:<div style='margin:0in;font-size:13px;font-family:"Times New Roman",serif;'><ul style="margin-bottom:0in;list-style-type: disc;"><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Bachelor’s degree in Social Work, Human Services, or related field</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Minimum 2 years of experience in benefits navigation, case management, social services, or community-based support programs</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Familiarity with Westchester County social service systems and community resources</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Experience supporting individuals with Health-Related Social Needs (HRSNs)</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Bilingual English/Spanish candidates strongly preferred</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Experience working with workforce development or anti-poverty initiatives preferred</li></ul></div><div style='margin:0in;font-size:13px;font-family:"Times New Roman",serif;'><ul style="margin-bottom:0in;list-style-type: disc;"><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Ability to work evening hours as needed.</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Knowledge of public assistance systems including SNAP, Medicaid, and other safety-net programs preferred</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Strong understanding of barriers impacting low-income individuals and underserved communities</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Experience working with diverse populations in a trauma-informed and culturally responsive manner</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Excellent organizational, communication, and problem-solving skills</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif;'>Proficiency with Microsoft Office, electronic records systems, and digital communication platforms</li></ul></div> What WJCS has to offer you:In addition to meaningful work and a supportive team environment, we offer a competitive benefits package, including:<ul style="margin-bottom:0in;margin-top:0in;" type="disc"><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif; color: rgb(38, 35, 33); background: white;'>Generous paid time off</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif; color: rgb(38, 35, 33); background: white;'>Comprehensive Health Benefits, Flexible Spending Account (FSA) and a Healthcare Reimbursement Arrangement (HRA)</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif; color: rgb(38, 35, 33); background: white;'>403(b) Plan and an Agency-Paid Pension Plan</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif; color: rgb(38, 35, 33); background: white;'>Ongoing Professional Development and Training</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif; color: rgb(38, 35, 33); background: white;'>Employee Assistance Program</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif; color: rgb(38, 35, 33); background: white;'>Tuition, day-care, and personal emergency reimbursements</li><li style='margin: 0in; font-size: 18px; font-family: "times new roman", serif; color: rgb(38, 35, 33); background: white;'>Disability and life insurance</li><li style='margin: 0in 0in 8pt; font-size: 18px; font-family: "times new roman", serif; color: rgb(38, 35, 33); background: white;'>Staff appreciation events and employee mental health and wellness initiatives</li></ul> WJCS INC. IS AN EQUAL OPPORTUNITY EMPLOYER</div>

Benefits Navigator

Job description

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