Head of Operations

Lead and manage core operations functions (production, scheduling, customer service, quality, and compliance)
Define and track KPIs across departments and drive performance accountability
Oversee operational performance, cost control, and margin optimization
Run structured operational review cadences using data and metrics
Identify performance gaps and implement corrective action plans
Own cross-functional coordination across all plant operations
Develop and improve SOPs and ensure consistent execution
Lead root cause analysis and continuous improvement initiatives
Oversee job costing, SPLH, COGS visibility, and variance tracking
Partner on hiring, development, and performance management of operations teams
Evaluate equipment needs and support capital investment decisions
Identify and implement process improvements and technology opportunities
Qualifications

5+ years of leadership experience in manufacturing operations
Strong understanding of production floor operations and workflows
Experience managing cross-functional teams and driving accountability
Background in KPI development, SOP creation, and operational systems
Knowledge of ERP/MRP systems and production scheduling
Strong analytical and cost management skills (COGS, job costing, variance analysis)
Excellent communication skills across all levels of an organization
Experience with Lean, Six Sigma, or EOS preferred
Hands-on, decisive leader with strong execution mindset