Retail Print Specialist

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.

Play a key role in helping your store and your customer win.

Greet customers as they enter the Print Solutions department and respond quickly and attentively

Ask open ended questions to build relationships and understand customers copy print needs

Use order intake tools to capture project information and offer an appropriate total print solution

Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals

Ask qualifying questions during consultation to generate potential leads

Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential skills and experience:

Able to work a flexible schedule based on the store’s needs

Able to work with many customers to provide a total solution

Attention to detail and keen eye to notice quality issues

Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)

Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

Manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously