HR Services Coordinator (US)

About you and the role:

As part of the HR Shared Services Team, the HR Services Coordinator will deliver first-line support and day to day activities for the HR Team. The individual will respond to employee enquiries and leadership requests.

What you will be doing:

Provide administrative support to the (US)
Maintain accurate and current electronic personnel files and documentation in compliance with applicable legal requirements and Company policies as well as country-specific legislation
Partner with the HR Business Partners and HR Centres of Expertise to support the delivery of HR Target Operating Model
Assist with onboarding by preparing contracts/offer letters, new joiner documentation, background screening and country-specific processes
Coordinate and deliver new hire orientation/onboarding activities
Assist with assigning and follow-up of mandatory training through Enstar’s Learning Management System
Provide first-line support and escalation for HR systems
Process changes to employee records within Enstar’s HRIS including new joiners, job changes and leavers
Prepare employee changes and termination paperwork, notifications and change forms
Answer frequently asked questions from employees concerning HR processes
Support inquiries and requests related to the HR department
Continuously remain up to date on global HR practices
Assist with HR projects as necessary, including but not limited to HR data audits, new policy and program development
All other duties as required

What you will bring:

Self-directed individual with initiative, analytical and problem-solving skills
Customer focus, collaboration and teamwork. Key to this Competency is the ability to listen, prioritize and deliver accurate and speedy results.
Ability to exercise practical judgment, sensitivity, creativity to changing needs and situations
Ability to operate in a fast-paced organization and handle multiple projects simultaneously
Ability to work as part of a wider team and independently
Strong Microsoft Office skills in Outlook, Word, PowerPoint, and Excel
Experience using HR & Payroll platforms
Initial experience gained within a HR department
Providing system support to users
Involvement in system development or enhancement
Proven ability in creating management information for the business
Strong organizational skills that reflect ability to perform and prioritize multiple tasks and a complex workload seamlessly with keen attention to detail and follow-up
Experience working in a fast-paced environment and ability to apply good work habits to effectively complete assigned tasks and contribute to the smooth operation of the department
Ability to work effectively in a team environment and to collaborate/work remotely with colleagues
Excellent verbal and written communication skills