Seamstress

POSITION OVERVIEW
Ralph Lauren Tailors are responsible for altering and tailoring our Ralph Lauren garments to the highest standards, providing an exceptional and unparalleled client experience.

ESSENTIAL DUTIES & RESPONSIBILITIES
Alters and tailors Ralph Lauren garments to the highest standards meeting quality control expectations
Ensures accuracy in garment markings aligned to Ralph Lauren practice
Build a rapport with the client, identify their needs to deliver an exceptional experience
Partner with Sales Professional in servicing clients to provide exceptional service during fittings
Promote teamwork through contribution towards overall team productivity
Consistently execute and deliver personal productivity objectives at standard
Handle and maintain all RL garments with care and respect
Accurately enters all information into the alterations tracker and workflow systems
Communicate product and customer feedback to managers
Adhere to all workroom health and safety requirements

EXPERIENCE, SKILLS & KNOWLEDGE
Exceptional attention to detail, precision, and craftsmanship.
Strong interpersonal and communication skills; ability to provide feedback in a supportive and collaborative manner.
Ability to work effectively in a fast-paced, team-oriented environment.
Experience mentoring or training others in a technical capacity is preferred.
Commitment to upholding Ralph Lauren’s brand standards and delivering exceptional client service.
Experience in luxury tailoring preferred
Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines
Ability to operate tailoring machinery, sit, stand, move and walk for multiple hours