Retail Sales Associate

Responsibilities and Qualifications
Bonobos is seeking a Guide, otherwise known as Retail Sales Associate, in our Guideshop.

A Guide is our version of a retail sales associate who is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse. Our Guides bring their knowledge to the forefront and deliver exceptional customer experience in a unique retail setting. At Bonobos, we offer a best-in-class product assortment that includes a full wardrobe of better-fitting men’s clothing, for every guy, for every occasion, with clothes available to try on at our retail Guideshop locations. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-based store. Don't think traditional retail; what we're building you haven't seen before.

KEY RESPONSIBILITIES

Responsible for delivering exceptional customer experiences and maximizing personal sales results
Cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued
Generate leads for current and future Bonobos business
Consistently achieve personal sales goals
Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays

ESSENTIAL QUALIFICATIONS

Have 1-3 years of sales or relevant experience
Knowledge of men’s fashion, fabrics, styles, and fit

PREFERRED QUALIFICATIONS (SKILLS AND ABILITIES)

Collaborative, work well in a team setting and driven by relationship building
Self-starter that values self-awareness, intellectual honesty, judgement, empathy and positive energy
Possess strong time management and organizational skills
Strong communicator and skilled at written and verbal communication