Hotel Maintenance Technician

SUMMARY:

The Line Engineer I supports the day-to-day maintenance of the hotel by performing basic repairs and preventative maintenance tasks. This entry-level role provides foundational experience in facilities operations and focuses on supporting guest comfort and safety.

RESPONSIBILITIES:

Maintenance & Repair

· Assist with maintenance and repair of plumbing, electrical, HVAC, and guestroom systems under supervision.

· Respond to routine service calls in a timely and guest-friendly manner.

· Complete light tasks including bulb replacement, minor drywall repair, touch-up painting, and filter changes.

· Assist in troubleshooting maintenance issues and identifying root causes.

Inspections & Documentation

· Perform daily inspections and document findings for guest rooms, public areas, and equipment.

· Maintain detailed logs and records of maintenance activity.

· Maintain accurate records of completed work, project updates, and equipment status in designated logs or software.

· Log daily activities, work orders, and shift issues to support effective team communication.

Safety & Compliance

· Learn and follow company safety procedures including Lockout/Tagout and PPE usage.

· Maintain current knowledge of applicable federal, state, and local building codes and regulations.

· Comply with all departmental safety procedures and support an accident-free work environment.

· Identify and immediately address any unsafe or hazardous conditions affecting guests or employees.

· Reference and adhere to company Standard Operating Procedures (SOPs) as part of daily operations.

Emergency Response

· Assist in monitoring facility systems and responding to malfunctions or emergencies in a timely, effective manner.

· Respond to building emergencies and act quickly to protect guests, staff, and assets.

· Restore systems to normal operations efficiently after disruptions or emergency incidents.

Tools, Equipment & Work Areas

· Keep maintenance areas and equipment organized and clean.

· Ensure tools and maintenance areas are safe, secure, and organized.

· Clean, lubricate, and maintain tools and equipment; ensure proper storage after use.

· Safeguard assigned tool pouch and equipment in accordance with engineering department standards.

· Maintain cleanliness and organization in all engineering and maintenance work areas.

Communication & Professionalism

· Report to work on time and in full uniform, and uphold a professional appearance and conduct in all guest and team interactions.

· Communicate with engineering management regarding work status, required materials, and delayed tasks.

· Comply with all policies in the M&R Employee Handbook and perform additional duties as assigned by management.

Qualifications

· High school diploma or equivalent preferred.

· 0-1 year of general maintenance or facilities experience preferred.

· Basic mechanical aptitude and familiarity with tools.

· Willingness to learn and follow instructions.