Mission Support Specialist

Duties

The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
Provide support to employees, supervisors, and managers in mission support functions such as human resources, occupational health and safety, facilities management, security, procurement, asset management, and travel administration.
Interpret and advise managers on administrative policies.
Coordinate and monitor a variety of human resources and administrative tasks and projects, and collaborate with internal and external organizations to perform assigned tasks.
Research and analyze applicable rules, regulations, policies, and guidance surrounding administrative programs.

Requirements

Conditions of employment
Conditions of Employment:

You must be a U.S. Citizen or U.S. National to apply for this position
Successfully pass a Background Investigation including financial disclosure
You must pass a drug screening
Males born after 12/31/1959 must be registered with the Selective Service
Political appointees may require OPM approval before on-boarding
USCIS applies the Telework Enhancement Act of 2010 to its telework program
This position IS NOT considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.

Probationary Period: You may be required to serve a probationary period of 1 year.

Qualifications
The qualifications for this position must be met by 11:59 PM (Eastern Time) on 09/10/2026.

Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 09/10/2026.

GS-09: You qualify at the GS-09 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-07 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties:

Assisting in the administration of a program related to emergency management, facilities management, security, property management, records, or human resources;
Representing the office with contacts such as vendors and internal offices within the agency that have primary responsibility for procurement, financial, or administrative related services;
Preparing and delivering studies, reports, or briefings to managers.
OR
You may substitute a Master's degree or two (2) full years of graduate education leading to such a degree in any field, or a J.D. or L.L.B. degree for experience required at the GS-09 grade level. Such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours.

GS-11: You qualify at the GS-11 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-09 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties:
Assisting in the preparation or implementation of administrative policies, procedures, and management processes;
Conducting research on administrative projects and providing recommendations to leadership;
Applying new legislation, regulations, or policies to various administrative programs.
OR
You may substitute a doctoral degree (PhD or equivalent degree) or three (3) full years of progressively higher-level graduate education leading to such a degree in any field, or L.L.M. if related for experience at the GS-11 grade level or such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours.