Manager, Membership Analytics and Reporting

Job Responsibilities:

The Manager Membership Analytics and Reporting plays a key role in advancing membership strategy by leading analytics, reporting, and licensure data processes that support recruitment, retention, and overall membership growth and stabilization. The role is accountable for the accuracy and delivery of dashboards and official reporting, as well as the integration of licensure data, ensuring reliable information that informs membership performance and key KPIs. This position delivers analytically driven insights by identifying trends and translating complex data into actionable recommendations, while collaborating across teams and partners to support informed, data driven decision making and data strategy execution.

Must Have:

Bachelor's degree or experience in lieu of degree
5 years experience (or 9 years experience in lieu of degree) in/with:
using enterprise level relationship management or data platforms (e.g., AMS/CRM systems)
managing end to end delivery of analytics or data related initiatives, including requirements gathering, and delivery
data management, report development, dashboard creation, and project management using business intelligence tools or enterprise reporting capabilities
complex datasets to support business analysis, data validation, reporting, and decision-making
gathering business requirements and translating them into reporting and analytics solutions
collaborating with business stakeholders and cross-functional teams to deliver reporting and analytics initiatives
General understanding of enterprise systems and how data supports reporting and decision-making
Excellent verbal communication, writing, analytical, collaboration prioritization, presentation, and data management skills
A self-starter, results-focused, and strategic
Ability to interpret complex datasets, identify trends and discrepancies, and translate findings into actionable insights
Ability to build intuitive, scalable reporting solutions, support self-service analytics, and synthesize data into clear, actionable narratives that inform strategic decision-making across cross-functional stakeholders
Proficiency in Microsoft Excel or comparable analytical tools
Experience using business intelligence platforms (e.g., Information Builders/WebFOCUS, Power BI, Tableau) or enterprise reporting tools to develop reports and dashboards
Position may require before or after hours work

Nice to Have:

Experience in a membership-based, association, or nonprofit organization

Just a few of the benefits offered to employees:

Promotes Work/Life Balance
Hybrid Work Schedule (2-3 days from home)
Health insurance/ dental reimbursement plan
Ample Paid time off
401(k)
Flexible Spending Account
Life insurance
Tuition reimbursement
Paid Parental Leave
Pet Insurance
Student Loan Refinance
2 days off to work at a charity event of your choice