Patient Access Specialist II

Our patients come from all over the world — and so do our staff members. They come to be part of a professional and diverse health care team; to work beside the unequaled talent of Johns Hopkins physicians, nurses and providers; and to enjoy extensive benefits and opportunities for personal and professional growth. YOU belong here.

What awaits you:

Great schedule!

Monday - Friday, normal business hours

Room for growth!

Outstanding team in a diverse work environment!

Medical, Dental, and Vision Insurance.

Retirement Savings Plan w/employer contribution.

Generous Paid Time off & Paid holidays!

Employee and Dependent Tuition assistance benefits!

Health and wellness programs and MORE!

As a Patient Access Specialist, you’ll:

Help patients receive world-class care at Maryland's premier medical institution.

Work at the Welcome Center and check-in kiosk.

Perform check-in for patients in Medical Oncology and Radiation Oncology.

Collect co-pays and self-paid balances.

Manage registration work queues.

Create connections with patients while working with an exceptional, multi-disciplinary team.

What you’ll bring:

2+ years of experience in medical office, hospital, medical call center or similar customer service environment

High school diploma or GED

Passion for helping others

Ability to think quickly and problem solve

Ability to talk and type simultaneously, with excellent verbal and written communication skills.

Important Notice: Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

Salary Range: Minimum 18.87/hour - Maximum 31.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.