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Salesforce BSA

Company
Cognizant
Location
Toronto, CA
Work type
Full Time · Hybrid
Posted
2026-09-04

Job description

Salesforce BSA

Looking for a Salesforce BSA to work with business and technical teams to gather requirements, design solutions, and support delivery on Salesforce projects.

Key Responsibilities

Strong experience in Salesforce
Gather and document requirements, user stories, and process flows
Work with developers/architects to deliver scalable solutions
Support UAT, testing, and production validation
Experience in Agile/Scrum environment
Good understanding of integrations
Strong stakeholder communication and coordination skills
Exposure to reporting, dashboards, and data analysis
Salesforce certifications
Banking / Financial Services domain experience

Qualifications:

· 5+ years as BA/BSA

· 4+ years of Salesforce experience

· Experience with tools like JIRA, Confluence

· Strong communication and analytical skills

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