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National Account Manager

Company
3Shape
Location
Toronto, CA
Work type
Full Time
Posted
2026-09-04

Job description

Key Responsibilities

• Be an expert on 3Shape’s Product and Sales Strategy by developing a deep understanding of 3Shape’s product offering, best practices for pricing, negotiating and closing strategic accounts and execute on 3Shape’s Strategic Accounts strategy to achieve sales targets and revenue growth

• Analyze performance of strategic accounts to achieve sales targets and revenue growth

• Be a trusted business advisor to 3Shape’s customers with customer-centric consultative selling approach

• Lead Strategic Account Planning by conducting regular account reviews and planning sessions to identify growth opportunities and ensure alignment with customer goals

• Collaborate and engage with cross-functional teams in customer success and product teams to develop expansion strategies and address technical or business challenges during the sales process

• Contribute to the development and implementation of plans and strategies to grow the 3Shape business while maximizing exposure and education of our products to dealer partners and directly with end customers

• Develop the sales initiation and offering strategy sequence with particular focus on ROI, implementation plans, workflows, proof-of-concept, training, development plans, as well as usage and adoption as a business consultant

• Represents the brand externally and internally using proper marketing techniques, maintaining and sustaining strong product knowledge, and driving sales

• Responsible for utilizing excellent business acumen to identify opportunities to enhance the 3Shape brand identity in the marketplace while maintaining a strong customer focus.

• Conduct analysis of the business in assigned area to identify growth opportunity areas and partner with 3Shape Territory Managers and Regional Managers to determine the best course of action to enhance sales

• Provide timely feedback to the Director of Strategic Accounts, North America regarding product and market performance

• Create meaningful quarterly and yearly sales plans (business plans) focused on goal achievement and reaching set objectives

• Provide monthly pipeline/ opportunity reports and timely feedback to Director of Strategic Accounts, North America regarding timeline & status of anticipated opportunities

Qualifications

· Bachelor's degree or higher in Business Administration, International Trade, Medical Devices, or a related field

• 10+ years of B2B sales experience in the dental or medical device industry

· Canadian French Speaking a plus

• Strong dealer partner network and demonstrated understanding of clinical workflows

• Proven leadership experience managing a team and leading projects

• Experience working in a team environment with multiple stakeholders and decision-makers

• Ability to research customer value propositions to develop strategic account plans

• Exceptional communication and presentation skills tailored for executive audiences, with the ability to influence decision-makers effectively

• In-depth understanding of oral scanners, CAD/CAM systems, and digital dentistry products/software

• Extensive experience in or with global organizations

Additional Information about the Position:

· Ideal Candidate located within Greater Toronto Area

· International and domestic travel: up to 40%

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