Account Executive

Job requirements
Role Overview:
We are looking for a driven and results-oriented Account Executive to join our Growth team in our New Jersey office and play a key role in accelerating our expansion. In this position, you will take full ownership of the sales cycle within your assigned region, transforming both inbound and outbound opportunities into long-term customer relationships.

This role is ideal for someone who thrives in a fast-paced environment, enjoys building meaningful client connections, and is motivated by closing deals and delivering measurable impact. You will work cross-functionally with internal teams to refine sales strategies, contribute to process improvements, and help shape the future of our commercial success.

Main responsibilities:
Own your market end-to-end, with full responsibility for revenue generation and growth.

Run outbound and inbound sales activities (phone, email, social media) to generate new business opportunities.

Manage the full sales cycle, from prospecting and qualification to negotiation and closing deals.

Build and maintain a strong pipeline of new business opportunities.

Onboard and manage newly acquired clients, ensuring a smooth transition into long-term partnerships.

Manage a portfolio of existing clients, fostering strong, long-term relationships and acting as the main point of contact.

Identify and execute upselling and cross-selling opportunities within assigned accounts to maximize customer value.

Conduct regular client engagement activities (calls, meetings, on-site visits) to strengthen relationships and uncover new opportunities.

Collaborate closely with Customer Care, Supplier Sales, Quality, Operations, and Marketing teams to ensure a seamless customer experience and successful service delivery.

Maintain a clean and updated CRM, ensuring accurate tracking of pipeline, forecasts, and account activities.

Provide reliable forecasts and visibility on both new business and account expansion opportunities.

Ensure high customer satisfaction and retention, proactively addressing risks and identifying growth opportunities.

Acquire expert knowledge of the auditing, supplier risk management industry, and Qualifyze’s value proposition.

Main requirements:
Professional proficiency in English. Any additional languages are a plus.

Proven track record as account executive, customer success, or a related sales role, ideally within B2B or Life Sciences industries.

Strong communication and interpersonal skills, with the ability to build relationships and engage with clients at all levels.

Proficiency in using CRM tools (HubSpot preferred) and managing pipelines.

Highly organized with strong attention to detail and the ability to manage multiple accounts and priorities effectively.

Self-motivated and capable of working independently while collaborating with cross-functional teams.

A pragmatic approach to problem-solving and driving results.

Nice to have: Experience in the pharma industry or knowledge of quality compliance and auditing processes.