Senior Accounts Receivable & Collections Specialist

We are seeking a highly experienced Senior Accounts Receivable & Collections Specialist to lead accounts receivable operations across all company divisions. This is a strategic, hands-on role for a professional who can independently manage collections, oversee AR forecasting, and evaluate proposal profitability and collectability before work is approved.

The ideal candidate understands that successful collections are built on strong relationships, proactive communication, and sound financial judgment. Working closely with leadership, project managers, and division leaders, this individual will maintain visibility into the company's receivables, identify collection risks early, and help ensure healthy cash flow across the organization.

Responsibilities:

• Manage the full accounts receivable lifecycle across all divisions and customer accounts.
• Serve as the primary point of contact for collections, balancing professionalism, persistence, and customer relationship management.
• Contact customers regarding outstanding invoices and work toward timely resolution and payment.
• Independently assess collection situations and recommend appropriate actions, including payment plans, liens, or third-party collections when warranted.
• Collaborate regularly with project and division managers to understand invoicing activity, project status, and expected payment timelines.
• Develop and maintain accurate AR forecasts and projections, identifying accounts that are on track and those that present collection risks.
• Review and approve complex project proposals, evaluating labor, material costs, pricing structure, and overall collectability.
• Monitor outstanding balances and proactively flag customers with significant unpaid invoices before additional work is approved.
• Track invoice aging reports and drive resolution of overdue accounts.
• Partner with company leadership to develop and execute effective collections strategies.
• Recommend process improvements that reduce collection challenges, including contract review, customer onboarding procedures, and accounts payable contact verification.
• Maintain accurate records, reporting, and documentation related to collections activities and AR performance.

Requirements:

• Minimum of 2 years of hands-on Accounts Receivable and Collections experience in a professional business environment.
• Proven ability to independently manage collections and make sound business decisions without constant supervision.
• Strong communication and negotiation skills, with the ability to be firm when necessary while maintaining positive customer relationships.
• Excellent organizational skills and attention to detail, with the ability to manage a large portfolio of accounts and invoices.
• Experience forecasting receivables and analyzing account risk.
• Ability to review proposals and evaluate labor, material costs, pricing accuracy, and collectability.
• Comfortable working cross-functionally with project managers, division managers, and senior leadership.
• Willingness to travel locally for customer meetings and account resolution efforts.
• Proficiency with Microsoft Office and accounting software.
• Experience with QuickBooks or similar accounting and invoicing systems preferred.
• Strong problem-solving skills and the ability to identify and implement process improvements that support cash flow and reduce collection issues.

Location: Brooklyn NY
Salary: $100K