Account Support Specialist

Account Support Specialist – B2B Supplier & Distributor Salary:
$60,000 – $70,000 annually | Boro Park, Brooklyn, NY

NOW HIRING — Account Support Specialist

A fast-growing Brooklyn-based B2B supplier and distributor is looking
for a relationship-driven and detail-oriented Account Support
Specialist to join their team!

A great opportunity for someone who thrives in a client-facing role
and takes pride in delivering exceptional service.

In-Office | Full-Time | Boro Park, Brooklyn

What We're Looking For: Prior experience in B2B customer service,
account support, or a client-facing role — required Ecommerce
experience strongly preferred Customer service experience a must
Strong communication skills — confident on the phone and professional
over email Excellent attention to detail and organizational skills
Proactive mindset — you follow up and stay on top of things without
being told Ability to manage multiple accounts and prioritize in a
fast-moving environment Experience using CRM or order management
systems Tech-savvy and quick to learn new tools — a plus Familiarity
with packaging supplies or a product-based business — a plus

What You Will Own: Serve as the primary point of contact for an
assigned portfolio of B2B accounts Handle inbound inquiries via phone
and email with speed and professionalism Process and manage orders
accurately and keep customers informed at every step Conduct proactive
outreach to existing customers — check in, confirm needs, and flag
reorder opportunities Resolve product, order, or delivery issues by
coordinating internally and communicating clearly Provide product
knowledge and guidance to help customers make smart purchasing
decisions Maintain accurate records in the CRM system Collaborate
closely with a Senior Account Rep and internal teams for smooth
execution

Benefits & Time Off: Salary paid weekly Major Jewish holidays off and
paid (approximately 10–14 days per year) Standard legal holidays off
and paid One week paid vacation (accrues after first six months)