Senior Program Manager

What You’ll Do

As Sr. Program Manager for Product Operations & R&D Governance, you’ll lead the strategic execution of roadmap initiatives across our (Porftolio). You’ll be the central force behind delivery governance, risk management, and performance tracking—ensuring that every product milestone is met with precision and purpose.

In this role you will:

Drive end-to-end delivery of roadmap initiatives, managing dependencies and aligning cross-functional teams
Facilitate governance sessions and executive reporting, ensuring transparency and accountability
Develop and maintain SOPs that guide consistent, high-quality execution
Partner with SVPs, Product Owners, and Technical Program Managers to align strategy and delivery
Build project management capability across the organization through coaching and enablement
Champion continuous improvement and operational excellence across product and technology functions

Who You Are
You have a bachelor’s degree or higher in business, operations, education, or a related field
You bring 8+ years of SaaS experience, ideally in edtech or publishing
You have 6+ years of program/project management experience
You are certified in PMP or PgMP and skilled in agile and waterfall methodologies
You are fluent in Smartsheet, Azure DevOps, and Confluence
You are a master of process mapping tools
You are a strategic thinker with strong leadership and communication skills
You have a proven track record managing complex programs and budgets
You thrive in cross-functional, virtual team environments
You are an exceptional communicator and presenter
You are inclusive and collaborative in your approach
You are willing to take on evolving responsibilities based on business needs