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Key Holder

Company
IT’SUGAR
Location
New York, NY
Work type
Part Time
Posted
2026-09-03

Job description

What you’ll do? IT’S Exciting!

Laugh out loud, dance to the music, and provide a humorous escape to our customers while you

Deliver exceptional Customer Service:

Assist customers with requests and inquiries.
Follow our customer engagement model, SUGARTAINMENT.
Ensure sales floor is clean and organized while maintaining store visual standards.
Operate POS/ register to properly cash out all customers.

Achieve Sales Goals:

Follows through on customer’s requests for specific items and suggests additional products.
Use selling skills through explaining benefits, features, prices, quality, value, and other product information.

Support Store Operations

Maintains store cash handling records.
Responsible for opening and closing procedures as needed.
Merchandises displays to visual guidelines.
Assist in set-up for special events and promotions.
Understands all Loss Prevention (LP) policies and procedures and communicate LP issues with Store Manager.
Operational Responsibilities include, but are not limited to salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.

Embody our Core Values:
Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker.
Display enthusiasm and cheerfulness while working collaboratively in a team environment.

Requirements
What you need to join the fun:

Must be 18 years of age or older.
Education: High School diploma or equivalent preferred.
Years of Experience: 6 months in a similar retail role preferred
Willing to work a flexible schedule including days, evenings, weekends, and holidays.
Must be able to use a POS/cash register.
Able to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.
Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs. with assistance.
Must be able to work alone or with the minimum amount of supervision.

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