Front Desk Med Spa Concierge

Evolve Med Spa is seeking a polished, energetic, and highly driven Full-Time Med Spa Front Desk Concierge to join our Jersey City Team

Our Front Desk Concierge creates the first and last impression of every client’s experience. From the initial phone call and warm welcome through checkout and follow-up, you will help ensure that each client feels recognized, valued, and excited to return.

We are looking for someone warm, outgoing, highly organized, dependable, sales-minded, and genuinely passionate about the beauty and medical aesthetics industry.
About Evolve Med Spa

Since opening in 2020, Evolve Med Spa has grown to 14 locations across New Jersey, New York, Pennsylvania, and Maryland.

Evolve has been named one of New Jersey’s Best Medical Spas for 2026, received multiple Best Med Spa and Best Botox + Filler honors, and was recognized by The Silicon Review as one of the “5 Best Healthcare Companies to Watch.”

A Day in the Life of a Concierge:

Welcome clients and create an elevated, personalized experience
Manage check-in, checkout, payments, rewards, and future appointments
Answer calls, texts, emails, direct messages, and client inquiries
Schedule, confirm, and coordinate appointments
Support client registration, consents, treatment photos, and clinic flow
Learn Evolve’s services, products, promotions, and memberships
Recommend services and products based on client interests
Support sales, rebooking, retention, referrals, and follow-up
Maintain accurate client information and confidentiality
Assist with inventory, office supplies, events, and daily operations
Keep the clinic polished, organized, and client-ready
Qualities That Will Help You Succeed:

Medical spa, beauty, luxury spa, salon, cosmetic office, wellness, or high-end retail experience strongly preferred
Zenoti experience
Polished, friendly, professional, and confident presence
Strong sales, communication, organization, and relationship-building skills
Ability to multitask and remain composed in a busy environment
Genuine enthusiasm for beauty, skincare, wellness, and aesthetics
Evening and Saturday availability required
Schedule Commitment:

This is a full-time position. Candidates must have the flexibility to work during all clinic operating hours, including evenings and Saturdays. Schedules and shifts may vary based on clinic needs. Current hours include:

Tuesday10:00am - 7:00pm · Wednesday 10:00am - 8:00pm ·

Thursday10:00am - 8:00pm · Friday10:00am - 6:00pm · Saturday 9:00am - 5:00pm

Compensation & Benefits:

20-23 an hour plus monthly bonus potential
Full Health insurance package
Paid time off
401(k)
Complimentary and discounted aesthetic treatments
Employee discounts on products
Professional development and advancement opportunities