Sperm Bank Operations Director

About the Role

The Sperm Bank Operations Director is responsible for supporting the operational, administrative, and logistical functions of the sperm bank program, including donor recruitment and screening, specimen collection and cryopreservation, inventory management, shipment coordination, documentation, and regulatory compliance activities. The ideal candidate will possess strong organizational skills, excellent attention to detail, and prior experience in fertility, andrology, or gamete banking environments.

We are seeking a Sperm Bank Operations Director to join our dedicated team at Pinnacle Fertility. Candidates located in Arizona or near any Pinnacle Fertility clinic will be required to work onsite.

Key Responsibilities

Assist in operationalizing and supporting the day-to-day functions of a national donor sperm bank
Recruit, screen, and coordinate prospective sperm donor candidates
Coordinate donor onboarding and maintain accurate donor records and documentation
Perform semen sample processing and cryopreservation activities in accordance with established protocols
Manage specimen inventory, labeling, storage, and chain-of-custody procedures
Coordinate outbound and inbound frozen sperm shipments with external laboratories and clinics
Prepare and verify shipping documentation and ensure accuracy of all required paperwork
Maintain accurate electronic and physical recordkeeping systems
Ensure compliance with applicable federal, state, FDA, CLIA, CAP, OSHA, and tissue banking regulations, standards, and internal quality protocols
Support quality assurance initiatives, audits, and process improvement activities
Prepare, handle, and transport shipping containers weighing up to 35 pounds
Maintain strict confidentiality and proper handling of sensitive patient and donor information
Collaborate effectively with laboratory, clinical, and administrative teams
Perform additional operational and administrative duties as assigned

Position Requirements:

Education: Bachelor’s degree required.
Experience:
Prior sperm bank or gamete banking experience.
Experience with cryopreservation techniques and laboratory inventory systems.
Familiarity with FDA donor eligibility requirements and reproductive tissue banking regulation.
Experience supporting compliance, quality assurance, or laboratory accreditation activities.
Prior fertility, reproductive medicine, andrology, tissue banking, or related healthcare experience.
Skills:
Strong organizational skills and exceptional attention to detail.
Excellent written and verbal communication skills.
Ability to manage multiple priorities and work independently in a fast-paced environment.
Proficiency with Microsoft Office Suite, including Word and Excel.

Compensation & Benefits:

Annual Salary: Final offers based on experience, skills, and qualifications.
Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details will be provided during the interview process.