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Epic Ambulatory Principal Trainer

Location
New York, NY
Work type
Full Time · On-site
Posted
2026-09-03

Job description

Serve as a Principal Trainer for Epic Ambulatory, supporting training strategy, curriculum development, delivery, and end-user readiness.
Develop and maintain training materials, including e-learning, digital content, instructor-led training, job aids, workflows, and supporting documentation.
Provide hands-on support for MST Build, ensuring training environments and content accurately reflect configured Epic workflows.
Conduct requirements gathering and analyze business, functional, and technical requirements to translate organizational needs into effective Epic solutions and training programs.
Document requirements and workflows using process models, data models, flowcharts, workflow diagrams, and other appropriate documentation.
Collaborate with clinical, operational, application, and technical teams to ensure training aligns with organizational workflows and Epic functionality.
Support testing, validation, issue resolution, and implementation readiness activities.
Communicate complex technical and clinical concepts clearly to diverse audiences, including clinicians, operational leaders, application teams, and end users.
Contribute to full life-cycle Epic implementations, including discovery, design, build, testing, training, go-live, and post-production support.
Travel onsite, as needed, for key implementation, training, testing, and go-live activities.

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