Security Professional Event Coverage

RESPONSIBILITIES:

Assist in all aspects of event day preparation and execution
Allow appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue
Demonstrate an understanding of the policies, procedures and regulations of different venues, facilities and events
Initiate greetings to our guests as they arrive at the facility entrance, aisle, concourse area or other location
Provide guests with helpful directions and/or suggestions that will enhance their entertainment experience

QUALIFICATIONS (MUST HAVE):

High school diploma (or equivalent)
Valid NYS Security Guard License
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Experience working in a fast-paced and dynamic environment
Outstanding oral and written communication skills
Ability to de-escalate conflicts and maintain composure in challenging situations
Ability to handle emergency situations and provide excellent customer service
Understanding of traffic management procedures and parking regulations
Ability to enforce rules logically and apply good judgment skills
Attentive listening skills: ability to listen to customers, offer positive solutions, and assert authority only when necessary

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Prior security, military, or law enforcement experience