Systems Engineer(Aderant or 3E)

We are looking for a Systems Engineer to support and enhance core financial applications used by a legal organization in New York, New York. This position focuses on maintaining reliable performance across Aderant or 3E-related environments, resolving user and system issues, and delivering meaningful reporting for finance and operational teams. The ideal candidate brings strong technical problem-solving skills, hands-on experience with legal financial platforms, and the ability to work effectively across multiple priorities in a fast-paced setting.

Responsibilities:
Deliver day-to-day technical and functional support for Aderant, 3E, and connected financial applications to keep business operations running smoothly.
Investigate application issues, identify root causes, and coordinate escalation with senior team members or external vendors when deeper expertise is required.
Guide users on system features, workflow navigation, and issue resolution while providing timely and thorough assistance.
Maintain clear records of incidents, fixes, recurring problems, and support practices to improve knowledge sharing and service consistency.
Monitor financial data quality across core systems, validate accuracy, and resolve data-related issues that affect downstream processes.
Build and run ad hoc SQL-based queries and reporting outputs to support analysis, operational needs, and finance-driven decision-making.
Review cost recovery uploads, identify processing errors, and implement corrections to ensure complete and accurate transaction handling.
Produce standard and custom reports, dashboards, and Power BI deliverables for finance stakeholders and other business users.

Requirements

Bachelor's degree in computer science, information systems, or a related technical discipline.
At least 3 years of experience supporting Aderant Expert, 3E, or comparable practice management platforms used in services environments.
Proven background working with legal or services financial systems; experience in a law firm setting is strongly valued.
Hands-on reporting experience using SQL, SSRS, Power BI, or similar business intelligence and reporting tools.
Ability to support system integrations and troubleshoot issues across interconnected financial applications.
Strong analytical thinking and problem-solving skills with close attention to data accuracy and system reliability.
Demonstrated ability to manage competing priorities effectively in a deadline-driven environment.
Familiarity with tools such as Aderant Framework, Chrome River, Intapp Time, Legal360, or related legal technology platforms is preferred.