Client Care Liaison

What You Need to Know

Client Care Liaison Qualifications:

High School or GED required
Previous home health care or home care experience highly desirable
Bi-Lingual English/Spanish Required

Client Care Liaison Responsibilities:

Manage relationships with insurance payors and Long-term care plans.
Verify patient insurance eligibility, benefits, and coverage.
Secure and track service authorizations for home care services.
Resolve billing, claims, and reimbursement issues.
Stay informed of payor policies and regulatory requirements.
Collaborate with internal teams to ensure uninterrupted patient care.
Monitor authorization and reimbursement activity for process improvements.
Support community outreach and health plan marketing activities.
Our Investment in You: Caring for others starts with caring for you. We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being.

Medical, dental and vision coverage
Paid time off and paid holidays
Professional development opportunities
Company-matching 401(k)
Flexible spending and health savings accounts
Wellness offers such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
Programs to celebrate achievements, milestones and fellow employees
Company store credit for your first AccentCare branded scrubs for patient-facing employees
And more!