Shift Supervisor

SUMMARY: The Shift Supervisor is responsible for supervising, performing, and reporting work involving a variety of specialized assignments and security systems in our homeless shelter. Operations within our facility are 24 hours. This is a position that requires face-to-face relief with mandatory overtime. This position reports to the Security Manager.

DUTIES & RESPONSIBILITIES:

• Train new security officers /residential aide employees in all aspects of the facility.

• Supervise security staff during your assigned shift, assigning breaks, post assignments, and duties

• Monitor access control and ensure effective use of the magnetometer and x-ray machine

• Respond to incidents and utilize crisis management to protect the safety of the staff and clients

• Make rounds throughout the facility and external premises to prevent, detect, deter, and report hazardous situations, trespassers, and illegal activities.

• Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates.

• Conduct daily security and fire safety system inspections

• Fulfill all job responsibilities of a Safety Security Officer in their absence.

Maintain the safety and security of clients and staff.

• Provide crisis intervention when needed.

• Assist the Security Manager in preparing and executing fire drills.

• Oversee AWOL family property pack up

• Monitor logging of client property to ensure accuracy

• Ensure that all managers are kept aware of critical incidents on assigned shifts

• Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy

• Attend various meetings and trainings as needed.

• Check inventory of all assigned equipment daily, and investigate any discrepancies.

• Mandatory Overtime Required

• Perform all related duties as assigned.

EXPERIENCE AND QUALIFICATIONS:

Proof of education is required: High School Diploma/GED. 1-2 years of Supervisor experience required. A valid N.Y.S Security Guard License, Fire Guard License F80 Required, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information is a must. Knowledge of video surveillance and fire detection/alarm notification systems a must. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols