Claims Supervisor

Overview

Poised for aggressive growth, there has never been a better time to be part of the Gallagher Bassett Canada team. Gallagher Bassett Canada is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. Our focus is simple: We manage insurance claims on behalf of insurers, brokers, government bodies and self-insured organizations to ensure we get injured workers back to work and their life. Are you an experienced, talented, results-driven leader looking to mentor a team committed to delivering an exceptional customer experience? Our team is seeking a Claims Supervisor who is experience in Commerical Liability, Auto and property We are looking for an individual who is passionate about going above and beyond for clients, while leading a team to success.

How you'll make an impact

In the Claims Supervisor role, you will lead a team of adjusters and administrative and technical support staff.

You will have the opportunity to: - Be part of a team of skilled professionals who are up for a challenge and take outstanding performance to heart - Accelerate your career development with a diverse range of experiences across jurisdictions, industries, and risks How will you affect the business?

Experience in Commerical Auto and CGL

Familiarity with litigation, mediation and other legal processes.

Drive adjuster hiring and development which results in a culture of high performance and continuous improvement

Lead a claims team that delivers high quality and efficient service

Guide, mentor, and develop a team of direct reports through the development of team goals and workload balancing protocols, while encouraging and delivering strong performance Continuously finding ways to improve teams' efficiency and quality utilizing Gallagher's technology

Communicate with clients, carriers, and brokers in a professional and proactive manner

Effectively lead multiple priorities, recognize coaching opportunities, and position team members for success

About you

High school diploma and 5 years related claims experience required.
CIP completion or in progress with minimum courses for licensing C110, C11. C12 C14
Appropriately licensed and/or certified in all provinces in which claims are being handled or able to obtain the licenses/certification per local requirements.
Extensive knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.

Preferred:

Bachelor's degree preferred.

Behaviors:

Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.
Analytical skill necessary to make decisions and resolve complex issues inherent in handling losses.
Ability to successfully negotiate the settlement and disposition of serious claims including the ability to interpret related documentation.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact