Supply Chain Assistant Manager

About The Role

The Assistant Manager, Supply Chain will be responsible for supporting and elevating daily operations across multiple internal and external teams within Supply Chain and Fulfillment. Reporting to the Supply Chain Manager, the Supply Chain Assistant Manager will manage day-to-day operational execution, workflow coordination, cross-functional collaboration, and continuous process improvement initiatives to support both immediate operational demands and long-term efficiency goals.

The ideal candidate will have strong operations and supply chain background and proven experience executing in a fast-paced, high-volume environment while demonstrating leadership potential, data-driven decision-making, and the ability to influence cross-functional teams through accountability, structured execution, and a solutions-oriented mindset.

Responsibilities:

Support and oversee daily Supply Chain operations, including order flow management, backlog monitoring, vendor coordination, and workflow optimization
Collaborate across multiple internal departments (e.g., Operations, QC, Customer Service, Fulfillment) and external partners to ensure seamless execution and prevent disruptions
Monitor operational performance metrics, track volume trends, and maintain structured reporting to support informed decision- making
Build and maintain tracking tools, dashboards, and reporting mechanisms using advanced Excel functions
Balance workload across teams to maintain productivity, efficiency, and service-level expectations
Provide leadership presence on the floor when needed, proactively addressing bottlenecks and supporting issue resolution
Lead team meetings, operational check-ins, and cross-functional updates with clarity and professionalism
Support onboarding and training initiatives to ensure team members understand expectations, tools, and workflows
Provide constructive feedback and coaching to promote accountability and continuous development
Identify operational inefficiencies and implement structured process improvements to strengthen execution and visibility

Skills and Abilities:

Advanced proficiency in Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, reporting, dashboards)
Strong analytical and critical-thinking abilities with structured problem-solving approaches
Operational discipline and attention to detail
Leadership presence with the ability to influence and guide team members
Effective written and verbal communication across all levels of the organization
Ability to manage multiple priorities while maintaining accuracy and accountability
Collaborative mindset with strong cross-functional coordination capabilities
Proactive ownership mentality and high level of initiative

Requirements

3-5+ years of experience in Supply Chain, Operations, Fulfillment, or related operational environments
1-2+ years of leadership or supervisory experience preferred
Demonstrated experience managing high-volume workflows with measurable performance impact
Proven ability to analyze operational data and translate insights into actionable improvements
Experience working in fast-paced environments with shifting priorities