Milieu Supervisor

Milieu Supervisor

PURPOSE:

The Mishkon Division provides safe, person-centered residential support for adults with intellectual/developmental disabilities, emphasizing community integration and family collaboration through an Orthodox Jewish lens. The overnight & weekend Milieu Supervisor provides operational oversight across assigned Mishkon ICF/IRA residences during overnight, weekend, and Jewish holiday shifts. The supervisor supports, supervises, directs and train overnight & weekend staff, in order to ensure adherence to individual supervision plans, timely documentation, environmental safety, emergency preparedness, and escalation of clinical, incident, staffing, or regulatory concerns.

POSITION OVERVIEW:

The overnight & weekend Milieu Supervisor oversees ICF/IRA operations during overnight (10:30PM-6:30AM), weekend, and Jewish holiday shift. They monitor shift operations for adherence to OPWDD/DOH/ agency requirements, policies, and individual plans across Jewish Boards’ IRAs and ICF apartments, traveling between multiple locations each shift. Provides onsite, in person supervision and support to overnight and weekend staff. Ensures timely escalation to clinical, staffing, safety, incident and regulatory concerns. In the Residence Manager’s absence, the Supervisor provided operational oversight during assigned shift.

KEY ESSENTIAL FUNCTIONS:

Shift Supervision, Staffing & Coverage

Confirm staffing ratios are met.
Cover callouts per IRA/ICF protocol and notify management of coverage plans.
Provide ongoing supervision, direction, and support to staff throughout the shift.
Train staff as requested.

Individual Car, Health, Safety & Environment

Ensure staff are performing their responsibilities, including care, delegated plans of nursing, and levels of supervision, in compliance with OPWDD/DOH/agency regulations and protocols.
Inspect ICF/IRA for cleanliness, safety, and functioning fire/emergency systems; escalade maintenance issues.
Monitor the safe use and condition of adaptive equipment, including wheelchair and Hoyer lifts.

Behavioral Support & Treatment Plan Implementation

Ensure treatment plans (IPP/BSP) are followed accurately and consistently by staff.
Support staff during any behavioral and/or medical crisis.

Emergency Preparedness

Review evacuation procedures and individual emergency needs with staff.
Observe and train staff on monthly overnight fire drills.

Documentation, Incident Management & Reporting

Ensure timely, accurate completion of required HER documentation (shift summaries, ABC data, BM and sleep logs) and reporting, including shift email reports.
Ensure all regulations, agency procedures, and notification requirements for incident management are followed, with complete and timely documentation.
Complete the Overnight Shift Observation Form each shift and notify management/supervisor for any immediate concerns.

Medication Pass Overnight

Observe medication administration practices according to status as an AMAP and within agency protocols.
Report medication concerns, omissions, discrepancies or documentation issues to nursing and supervisory staff.
Conduct medication cart review for compliance.

Training & Staff Development

Train staff on treatment plans implementation and overnight protocols (seizure, positioning, chocking/aspiration, medication, PICA, evacuation, incident reporting, etc.) and as requested by supervisor.

Audits, Compliance, Kosher & Religious Observance

Supports staff with all regulations, agency policy and procedures and audit preparations and follow-ups.
Ensure kosher compliance and observance of Jewish customs and laws.

CORE COMPETENCIES:

Strong written/oral communication, organization, and attention to detail.
Sound judgement and composure in emergencies; cultural competence in Jewish religious and communal practice.

EDUCATIONAL / TRAINING REQUIRED:

High School diploma or equivalent (Associate’s/bachelor’s preferred).
Minimum three (3) years working with the I/DD population and one (1) year of supervisory experience.
Valid driver’s license, current AMAP and CPR certification required, or ability to obtain promptly upon hire.

EXPERIENCE REQUIRED / LANGUAGE PREFERENCE:

A minimum of three (3) years working with the I/DD population as well as one (1) year of supervisory experience.

COMPUTER SKILLS REQUIRED:

Proficient in Microsoft Office, audio/video platforms (e.g., Teams), and HER/EMAR systems.

VISUAL AND MANUAL DEXIERITY:

Must be able to review residence evacuation plans and fire safety plans and document fire drills via electronic or manual reports.
Must be able to review summary shift notes and enter notes into EHR systems.

WORK ENVIRONMENT / PHYSICAL EFFORT:

Lifting requirements of 20-30 lbs.
Requires standing, walking, taking stairs, and traveling 80% of each shift.

If you join us, you’ll have these great benefits:

Generous vacation time, in addition to paid agency holidays and sick days
Affordable and high-quality medical/dental/vision plans
Tuition assistance and educational loan forgiveness
Free continuing education opportunities
403(b) retirement benefits and a pension
Flexible spending accounts for health and transportation
24/7 Accessible Employee Assistance Program
Life and disability insurance

Who we are: