Employee Relations Specialist

Employee Relations Specialist

New York, NY (Hybrid)
$110,000 - $125,000

Position Overview

We are seeking a personable, professional, and highly organized Employee Relations Specialist to join a growing multi-state retail and e-commerce organization.

This role will serve as a key partner to employees and managers, helping navigate workplace concerns, performance management matters, investigations, policy administration, and employee communications. The ideal candidate has prior HR experience, strong interpersonal skills, sound judgment, and the ability to build trust across a diverse workforce.

This is an excellent opportunity for someone looking to deepen their employee relations expertise and grow within a collaborative HR team supporting over 150 employees across multiple locations.

Key Responsibilities

Employee Relations & Employee Support

Serve as a primary point of contact for employee relations matters
Assist employees and managers with workplace concerns, conflict resolution, and policy interpretation
Support employee communications and follow-up on HR-related issues
Build strong working relationships across corporate and warehouse teams
Investigations & Performance Management

Assist with workplace investigations, including intake, documentation, interviews, and case tracking
Maintain confidential employee relations records and documentation
Support the administration of Performance Improvement Plans (PIPs)
Assist managers with disciplinary documentation and employee coaching processes
Monitor open employee relations matters and ensure timely follow-up
HR Compliance

Support compliance with federal, state, and local employment laws
Assist with maintaining HR policies, procedures, and employee handbook updates
Track compliance deadlines, required postings, and HR-related documentation
Research employment law updates and assist with compliance initiatives
HR Operations

Maintain accurate employee records and HRIS data
Assist with reporting, audits, and HR projects
Partner with HR team members across multiple locations
Support onboarding, employee communications, and other HR initiatives as needed
Ideal Candidate

Prior experience working within an HR department
Exposure to employee relations, investigations, performance management, or HR compliance
Strong communication and relationship-building skills
Professional, mature, and able to handle sensitive situations with discretion
Highly organized with strong attention to detail
Comfortable working with employees at all levels of the organization
Familiarity with HRIS systems and HR documentation
Able to manage multiple priorities in a fast-paced environment
Looking for long-term growth within Human Resources