Duty Drawback Specialist

Duty Drawback Specialist

Brooklyn, NY Hybrid possibility
$80,000 – $120,000 DOE

Overview

A growing international trade and logistics company is seeking a Duty Drawback Specialist to join its team.

This is a unique opportunity for someone who enjoys working with both people and data. The role combines client relationship management, analytical problem-solving, reconciliation work, and regulatory compliance to help clients recover duties paid on imported goods that are later exported.

The right candidate will serve as a trusted resource for clients while also diving deep into large datasets, identifying opportunities, reconciling information, and ensuring claims are accurate and complete. Success in this role requires strong communication skills, advanced Excel abilities, and a sharp eye for detail.

Key Responsibilities

Manage duty drawback claims from start to finish
Serve as a primary point of contact for clients throughout the drawback process
Build strong client relationships and provide exceptional service
Review import and export documentation and identify drawback opportunities
Reconcile large volumes of import and export data to support drawback claims
Match import transactions to export activity and maintain supporting records
Analyze data for accuracy, completeness, and eligibility
Investigate discrepancies and resolve data mismatches
Build and maintain detailed Excel schedules and supporting documentation
Communicate with clients regarding documentation requests, claim status, and outstanding items
Ensure claims are accurate, compliant, and properly supported
Partner with internal teams to keep claims moving efficiently and on schedule

Ideal Candidate

Strong communication and relationship-building skills
Comfortable speaking with clients and serving as a trusted advisor
Professional, polished, and service-oriented
Advanced Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, filtering, and data analysis
Strong reconciliation and analytical abilities
Ability to work through large datasets and identify discrepancies
Detail-oriented with exceptional accuracy and follow-through
Experience in duty drawback, customs brokerage, logistics, imports/exports, compliance, accounting, finance, or related fields is a plus
Organized and able to manage multiple priorities simultaneously
Curious, proactive, and eager to learn
This is an excellent opportunity for someone who enjoys combining client interaction, analytical work, and problem-solving in a specialized field with strong long-term growth potential.