Director of Coordination

Director of Coordination

Brooklyn, NY | Onsite | Full-Time

$140K–$170K

Position Overview

A healthcare organization is seeking a Director of Coordination to oversee daily coordination operations, including scheduling, service coverage, team performance, and issue resolution. This role requires a strong, hands-on leader who is resourceful, solutions-oriented, and an excellent communicator.

The Ideal Candidate

Management experience in home care, health insurance, healthcare, or a related field

Home care experience strongly preferred

Strong leadership, communication, and problem-solving skills

Self-motivated, resourceful, and able to take ownership

Comfortable managing high-volume operations and competing priorities

Knowledge of home care regulations and Medicaid is a plus

Key Responsibilities

Oversee daily coordination, scheduling, and service coverage

Lead and develop coordination staff while driving accountability and performance

Resolve escalated caregiver, client, scheduling, and coverage issues

Improve workflows and operational efficiency

Monitor missed visits, overtime, documentation, and other key operational metrics

Ensure compliance with agency standards and applicable regulations

Collaborate across departments to improve service delivery

Support incident reporting, audits, investigations, and corrective actions as needed

Preferred Background

Preference will be given to candidates with:

Home care + management experience

Health insurance + management experience

Healthcare + management experience